Vishwa Patel
Sault Ste Marie,Canada
Summary
Dynamic Shift Manager at Firehouse Subs with proven expertise in customer service and inventory management. Successfully trained teams to enhance upselling techniques, driving revenue growth. Skilled in workflow analysis and problem-solving, ensuring efficient operations and high-quality service. Committed to fostering teamwork and maintaining exceptional standards in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
Firehouse Subs
05.2024 - Current
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Analyzed sales data to identify trends and areas for improvement.
- Taught staff upselling techniques to meet revenue targets.
- Managed daily cash intake by counting out registers and tabulating profits.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Team Member
Pizza Hut
08.2023 - 12.2023
- Supported smooth inventory management, maintaining records, and requesting new supplies
- Observed safe food handling practices to prevent foodborne illnesses and cross-contamination
- Training new team members
- Contributed to food preparation by skilfully washing, peeling, and cutting vegetables and fruit, aiding in the creation of dishes
- Displayed precision in portioning and expertly wrapping a variety of food items, enhancing both service and presentation
Education
BSc - Biology
ALGOMA UNIVERSITY
01-2026
BIOLOGY -
AAVISHKAR INTERNATIONAL SCHOOL
01.2022
Skills
- CUSTOMER SERVICE
- INVENTORY MANAGEMENT
- SUPPLY ORDERING
- PROBLEM SOLVING
- ORGANIZATION
- MULTITASKING
- TEAM WORK
- TECHNICAL PROFICIENCY
- WORKFLOW ANALYSIS
- SHIFT CHECKLIST
Certification
- Food Safety Certificate
- Smart Serve
- G2 driving license
Availability
FULL TIME EVERYDAY.
Timeline
Shift Manager
Firehouse Subs
05.2024 - Current
Team Member
Pizza Hut
08.2023 - 12.2023
BSc - Biology
ALGOMA UNIVERSITY
BIOLOGY -
AAVISHKAR INTERNATIONAL SCHOOL
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