Vishwa Patel
Process Improvement Manager
Toronto,ON
Summary
Experienced Quality and Process Manager with over 6 years of experience in Metal Industry. Excellent reputation for resolving problems and improving customer satisfaction with a positive attitude and willing to take on added responsibilities to meet organizational goals.
Overview
6
6
years of professional experience
Work History
Process Improvement Manager
Signature Aluminum
Pickering, ON
09.2021 - Current
- Improved efficiency and effectiveness of performance and management of processes across departments.
- Evaluated corporate business processes to align outcomes with strategic goals and corporate vision.
- Maximized productivity and management systems by establishing specific goals and managing operation.
- Accelerated efficiency of operations by assisting with controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
- Developed products and prototypes for various types of product designs.
- Evaluated impact of process change on overall operation and determined return on investment.
- Resolved technical and quality issues by collaborating with customer, manufacturing, quality assurance, vendors and supplier personnel.
- Resolved technical issues and provided approval recommendations effectively.
- Served as technical liaison between multi-functional departments, suppliers and trade compliance groups for importing and exporting of business and technical data, classifications, licensing and controls.
- Developed streamlined manufacturing process, which boosted productivity and saved $35,000/Press/month of Operational and Maintenance costs.
Quality Assurance Manager / Production Manager
CanArt Aluminum Extrusions L.P.
Brampton, ON
11.2018 - 09.2021
- Increase quality audits to 60% of production capacity by streamlining processes and implementing automations
- Exceed scrap target by 100% achieving scrap rate of 1.8% from 5% within last 2 years over 3M kilos production.
- Resolve production issue by identifying rejection source being 90 extrusion die s and implementing solutions.
- Implement solutions to scheduling die design, productivity, feasibility, and validation of final products problems by applying critical thinking and problem solving abilities.
- Monitored staff organization and suggested improvements to daily functionality.
- Evaluated interactions between associates and customers to assess personnel performance and implement strategies for customer satisfaction improvement.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Planned, organized and directed distribution operations to ensure optimal return on investment for company.
- Ensure that all workers are protected where applicable by training, having all tools, PPE and SOP's in place.
Product Engineer
CanArt Aluminum Extrusions L.P.
Brampton , ON
06.2018 - 03.2019
- Collaborate with design, production, procurement and quality assurance teams throughout development phases all way to product launch.
- Coordinated with quality team and perform various tests on pre and post production to resolve all issues.
- Assisted suppliers and internal processes to set up various quality benchmarks.
- Developed new inspection procedures to improve on current standards and better operations.
- Formulated procedures and carried out guidelines needed to make products in safe and cost-effective manner.
- Directed and designed tooling and fixture activities and assists in coordinating outside tooling requirements.
- Prepared data sheets for various equipment and prepare appropriate plans.
Quality Assurance Technician
CanArt Aluminum Extrusions L.P.
Brampton, ON
05.2017 - 06.2018
- Evaluated samples against standards by completing measurements, visual inspections and other established tests.
- Inspected finished products for overall quality and adherence to ISO 9001 specifications.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Identified, prepared and machined tensile samples and test for mechanical properties, entered findings in EPICS.
- Audited material hardness and finish prior to packaging to ensure compliance with quality standards.
- Prepared, reviewed and submitted samples & PPAP paperwork compliant with aluminum association standards.
- Reviewed and disposed of on-hold and return material (RMA) that do not meet quality standards.
- Compiled, sorted and analyzed production performance records and data for issues identification, developing solution, implementing corrective actions and process improvements
- Adjusted, repaired and replaced defective parts and materials.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
Education
Advanced Diploma - Mechanical Engineering Technology (Mechanical Manufacturing Option)
Centennial College of Applied Arts And Technology
Scarborough, ON04.2016
Diploma - Mechanical Engineering
D.N Polytechnic Institute
Ahmedabad05.2013
Skills
- Customer Satisfaction
- Performance Tracking and Evaluations
- Key Performance Indicators (KPIs)
- Inventory Audits
- Employee Coaching and Motivation
- Scheduling and Coordinating
- Interpersonal Communication Skills
- Microsoft Excel
- Negotiation and Conflict Resolution
- Employee Performance Reviews
- SAP
Timeline
Process Improvement Manager
Signature Aluminum
09.2021 - Current
Quality Assurance Manager / Production Manager
CanArt Aluminum Extrusions L.P.
11.2018 - 09.2021
Product Engineer
CanArt Aluminum Extrusions L.P.
06.2018 - 03.2019
Quality Assurance Technician
CanArt Aluminum Extrusions L.P.
05.2017 - 06.2018
Advanced Diploma - Mechanical Engineering Technology (Mechanical Manufacturing Option)
Centennial College of Applied Arts And Technology
Diploma - Mechanical Engineering
D.N Polytechnic Institute
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