Vishwa Panwala

- Conduct outbound calls to existing customers to promote, explain and set up credit products. (Credit cards and Lines of Credit)

- Provide information while evaluating the needs and eligibility of the customers.

- Complete credit applications quickly and safely while adhering to corporate guidelines and legal regulations.

- Meet sales targets and professionally handling customers queries and objections.

- Keep up-to-date client information and adhere to performance criteria including productivity, conversion rates and call handling times and quality.

- Served customers with efficiency and friendliness in a fast-paced environment.

- Prepared meals and drinks in accordance with Tim Horton's safety and quality requirements.

- Maintained accurate transactions, processed payments and operated the cash register.

- Maintained cleanliness of workstations and equipments.

- Collaborated with teammates to ensure customer satisfaction and smooth daily operations.