Vishwa Brahmbhatt
Summary
Passionate problem-solver with a proven track record of driving organizational improvements. Leverages research and system expertise to streamline processes, reduce costs, and boost efficiency. Adept at collaborating with diverse teams to navigate control and procedural challenges, fostering a positive and productive work environment. Thrives in high-pressure situations, managing multiple priorities effectively with a can-do attitude and a willingness to go the extra mile for success.
Overview
3
3
years of professional experience
Work History
Night Supervisor
No Frills Grocery
05.2022 - Current
- Developed and maintained positive relationships with guests for satisfaction.
- Oversaw financial transactions during the night shift, performing audits and reconciliations as necessary to ensure accuracy.
- Facilitated smooth shift transitions by maintaining open communication between day and night teams.
- Maintained compliance with company standards by monitoring employee adherence to policies during the overnight hours.
Customer Service Manager
Trishula Pvt. Ltd
04.2021 - 12.2021
- Managed senior-level personnel working in marketing and sales capacities.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
Education
BBA - Marketing Management
Capilano University
North Vancouver, BC03.2025
High School Diploma -
Gujarat Public School
Gujarat, India03.2021
Skills
- Emergency Response
- POS Systems
- Risk Management
- Staff Training
- Organization and time management
- Delegation
- Decision-making and Problem solving
- leadership and communication
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Marathi
Professional Working
Punjabi
Professional Working
Timeline
Night Supervisor
No Frills Grocery
05.2022 - Current
Customer Service Manager
Trishula Pvt. Ltd
04.2021 - 12.2021
BBA - Marketing Management
Capilano University
High School Diploma -
Gujarat Public School
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