Vishvesh Patel
Winnipeg,MB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Riser Auditor
Manitoba Hydro
Winnipeg, MB
03.2023 - Current
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies
- Repaired non-functioning meters and tested to verify operational status
- Attended safety meetings and took part in safety awareness trainings and programs
- Visited 88 meters daily and kept detailed informational records.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Collaborated with cross-functional teams to identify areas of risk and implement preventative measures.
SALES ASSOCIATE
The Home Depot
Winnipeg, MB
03.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers.
PUMP ATTENDANT
Co-op
Arborg, MB
10.2022 - 03.2023
- Maintained clean and orderly work station
- Built trustful relationships with customers to encourage return visits
- Cleaned up gas and other spills in accordance with spill procedures
- Facilitated sales of services and goods.
RESTAURANT MANAGER
Subway
Arborg, MB
04.2022 - 03.2023
- Carefully interviewed, selected, trained and supervised staff
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Reconciled cash and credit card transactions to maintain accurate records.
TEAM MEMBER/BAKER
Tim Hortons
Toronto, ON
09.2021 - 04.2022
- Complied with health and safety codes to protect staff and customers
- Packaged and labeled baked goods with accurate descriptions and ingredients
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes
- Resolved customer concerns with positive approach and constructive strategies.
TEAM MEMBER
Mad Mexican
06.2021 - 09.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
- Cultivated warm relationships with regular customers
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Explained menu items and suggested appropriate options for food allergy concerns
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
OWNER/OPERATOR
At.There.At
05.2019 - 01.2021
- Managed payroll, daily deposits and cost controls
- Set employee schedules, delegated work and monitored food quality and service performance
- Recruited, hired and trained talented staff to fill vacancies
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
WAITER/SERVER (Internship)
Songs of India
Singapore
12.2018 - 05.2019
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
- Cultivated warm relationships with regular customers
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Explained menu items and suggested appropriate options for food allergy concerns
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
ASST. MANAGER
Khodiyar Travel's
09.2016 - 10.2018
- Built personal relationships with guests to promote positive experiences
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors
- Developed tour programming to enhance guest experiences
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories
- Researched and studied on topics that pertained to tour locations so that such information could be added to scripts
- Collected tickets and fees from each individual prior to start of tour.
Education
Diploma in Hospitality Operations Management - International Hotel Management
SDH College
SingaporeAdvanced Diploma in Civil Engineering -
Ganpat University
Gujarat, IndiaSkills
- Hourly shift management
- Strategic planning
- Coaching and mentoring
- Schedule optimization
- Cost Reduction
- Decision Making
- Product and Service Sales
- Multitasking Strengths
- Time Management
- Money Handling
- Inventory Tracking
- Sales and Marketing
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Punjabi
Limited Working
Certification
- Managing Food Safety, Ontario, Canada
- Managing Front Of House, Ahmedabad, India
- Travel Management, Ahmedabad, India
- CPSP - Certified Professional Sales Person
References
References available upon request
Timeline
Service Riser Auditor
Manitoba Hydro
03.2023 - Current
SALES ASSOCIATE
The Home Depot
03.2023 - 03.2024
PUMP ATTENDANT
Co-op
10.2022 - 03.2023
RESTAURANT MANAGER
Subway
04.2022 - 03.2023
TEAM MEMBER/BAKER
Tim Hortons
09.2021 - 04.2022
TEAM MEMBER
Mad Mexican
06.2021 - 09.2021
OWNER/OPERATOR
At.There.At
05.2019 - 01.2021
WAITER/SERVER (Internship)
Songs of India
12.2018 - 05.2019
ASST. MANAGER
Khodiyar Travel's
09.2016 - 10.2018
Diploma in Hospitality Operations Management - International Hotel Management
SDH College
Advanced Diploma in Civil Engineering -
Ganpat University