Hi, I’m
VISHVAJEET GILL
402,343 14 Av SW, Calgary,Canada
Summary
Dynamic and adaptable professional with a proven track record in customer service, warehousing, and retail supervision. Committed to delivering exceptional service while fostering team collaboration and achieving organizational objectives. Recognized for strong communication skills, effective multitasking, and rapid problem-solving abilities that enhance operational efficiency. Passionate about continuous learning and development to drive both personal and team success.
Overview
10
years of professional experience
Work History
Institute for Administrative Services
Centre Supervisor
09.2024 - 06.2025
Job overview
- Supervised daily operations of the Institute for Administrative Services, ensuring smooth conduct of IAS and other competitive exam classes.
- Coordinated with faculty members for scheduling lectures, mock tests, and doubt-clearing sessions.
- Managed student inquiries, admissions, and counselling, providing guidance about courses and exam preparation strategies.
- Monitored attendance, discipline, and performance of students to maintain a focused learning environment.
- Oversaw administrative activities including fee collection, record maintenance, and facility management.
- Ensured timely availability of study materials, test papers, and resources for students.
- Acted as a bridge between management, teachers, and students to resolve academic and administrative issues.
- Organized seminars, workshops, and guest lectures to enhance student preparation and motivation.
- Supervised support staff while maintaining cleanliness, security, and a positive learning atmosphere.
- Assisted management in planning promotional activities and strengthening the institute’s local reputation.
Canada Revenue Agency
Taxpayer Service Agent
12.2023 - 08.2024
Job overview
- Provided prompt and accurate assistance to taxpayers regarding tax laws and filing procedures.
- Investigated and resolved tax discrepancies and account issues.
- Educated taxpayers through resources and guided them in fulfilling their obligations.
- Maintained compliance with agency protocols and confidentiality of sensitive information.
- Collaborated across departments to ensure comprehensive issue resolution.
- Participated in ongoing training to remain updated on policy and regulatory changes.
Coca-Cola
Order Maker
06.2022 - 10.2023
Job overview
- Picked and built accurate product orders for deliveries.
- Managed physical inventory with consistent attention to detail.
- Operated manual and powered equipment safely and efficiently.
- Met daily productivity standards and upheld manufacturing practices.
- Maintained warehouse organization and followed safety protocols.
Dollarama
Team Leader
08.2018 - 05.2022
Job overview
- Led store team in stocking, cashiering, and floor management.
- Trained and supervised new employees.
- Ensured adherence to company policies and health and safety standards.
- Provided exceptional customer service and resolved conflicts promptly.
- Supported recruitment and daily operations to ensure team effectiveness.
Neetee Apparel LLP
Assistant Production Manager
12.2015 - 06.2018
Job overview
- Supervised and coordinated daily garment production activities, ensuring timely execution of production targets.
- Managed workflow, line balancing, and resource allocation across multiple production units.
- Monitored quality control procedures and worked with QA teams to minimize defects and rework.
- Liaised with merchandising and planning teams to align production with order timelines.
- Oversaw workforce performance and provided training to improve efficiency and adherence to SOPs.
- Maintained accurate production reports and documentation for audits and process improvements.
- Enforced compliance with health, safety, and labor standards within the factory premises.
- Contributed to process improvements by analyzing bottlenecks and implementing corrective actions.
Education
NorQuest CollegeEdmonton, AB
GED from Business Administration
01.2020
The Technological Institute of Textile And SciencesBhiwani, Haryana
B.Tech. from Textile Engineering
01.2015
Skills
- Interpersonal communication
- Organizational skills
- Decision-making
- Multitasking
- Microsoft Office proficiency
- Quick learner
- Trustworthy
- Detail-oriented
- Problem-solving
- Data entry discipline
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Elementary
Hobbies and Interests
- Fitness & Wellness – Regularly engage in gym
- Travel & Culture – Enjoy exploring new places
- Team Sports – Actively participate in Cricket
- Enthusiastic about learning new digital tools
Timeline
Centre Supervisor
Institute for Administrative Services
09.2024 - 06.2025
Taxpayer Service Agent
Canada Revenue Agency
12.2023 - 08.2024
Order Maker
Coca-Cola
06.2022 - 10.2023
Team Leader
Dollarama
08.2018 - 05.2022
Assistant Production Manager
Neetee Apparel LLP
12.2015 - 06.2018
NorQuest College
GED from Business Administration
The Technological Institute of Textile And Sciences
B.Tech. from Textile Engineering
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