Vishrut Patel
Saint John,NB
Summary
To obtain a challenging position in the field of customer service where i can utilize skills and previous experience to establish myself professionally and socially.
Overview
3
3
years of professional experience
Work History
Trainer and Supervisor
A&W Restaurants
10.2022 - Current
- Prepared food items according to established procedures, ensuring proper portioning, cooking, and presentation.
- Maintained cleanliness and organization of workstations, including food preparation areas, dining areas, and restrooms.
- Assisted in inventory management, including monitoring stock levels, placing orders, and rotating perishable items.
- Collaborated with team members to ensure smooth operations and timely service during busy periods.
- Rotate through different departments, such as kitchen, dining area, or cashier station, to gain exposure to various aspects of restaurant operations.
- oversee day-to-day operations within restaurant, ensuring that tasks are carried out efficiently and according to established standards.
Cashier and Salesfloor Associate
Winners TJX
10.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Business Development Executive
IDBI Bank
08.2021 - 08.2022
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Educating customers about various car insurance plans offered by the bank.
- Assisting customers in selecting the most suitable insurance coverage based on their needs and budget.
- Processing insurance claims and providing support in case of accidents or damages.
- Ensuring compliance with regulatory requirements related to car insurance services.
- Collaborating with insurance companies and underwriters to provide competitive insurance solutions.
- Assessing the value of gold ornaments pledged by customers.
- Determining the loan amount based on the valuation of gold and prevailing loan-to-value (LTV) ratio.
- Explaining loan terms and conditions to customers, including interest rates, repayment schedules, and penalties for default.
- Processing loan applications and disbursing funds to eligible customers.
- Address inquiries related to account balances, transaction history, interest rates, loan products, and other banking services offered by IDBI Bank.
- Informing customers about new product launches, promotional offers, or upgraded banking features.
- Informing customers about new product launches, promotional offers, or upgraded banking features.
- Offer guidance on choosing the right banking products or solutions based on customers' financial needs and goals.
Education
Post-Degree Certificate - Applied Manufacturing Methods
New Brunswick Community College
Saint John, NB04.2024
Post-Degree Certificate - Applied Energy Management
New Brunswick Community College
Saint John, NB04.2023
Skills
- Strong knowledge of banking products, services, and financial industry regulations
- Excellent communication and interpersonal skills, enabling effective relationship-building and client management
- Proven ability to identify business opportunities and convert leads into successful contracts
- Proficient in conducting market research and competitor analysis to inform strategic decision-making
- Detail-oriented and organized, with the capability to manage multiple tasks and prioritize effectively
- Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Trainer and Supervisor
A&W Restaurants
10.2022 - Current
Cashier and Salesfloor Associate
Winners TJX
10.2022 - Current
Business Development Executive
IDBI Bank
08.2021 - 08.2022
Post-Degree Certificate - Applied Manufacturing Methods
New Brunswick Community College
Post-Degree Certificate - Applied Energy Management
New Brunswick Community College
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