Dynamic leader with a proven track record at Om Shivay Enterprises Inc O/A Dairy Queen Grill & Chill, excelling in operations management and team management. Mastered inventory control, reducing waste significantly, while fostering an environment of excellence in customer service. Skilled in POS system operation and adept at creating a positive, efficient workplace, demonstrating both hard and soft skills essential for high-level food service management.
Overview
2
2
years of professional experience
Work History
Restaurant Manager
Om Shivay Enterprises Inc
01.2024 - Current
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Reconciled cash and credit card transactions to maintain accurate records.
Correctly calculated inventory and ordered appropriate supplies.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Maintained meticulous financial records, enabling accurate budgeting and financial planning.
Motivated staff to perform at peak efficiency and quality.
Food Service Supervisor
Om Shivay Enterprises Inc
10.2022 - 01.2024
Kept guest and work areas clean, organized, and sanitized per established standards.
Reduced food waste by implementing proper inventory tracking and storage practices.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Maintained health and food safety standards at all stages, from storage through delivery.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.
Reviewed and approved employee schedules and timesheets.
Education
Bachelor Of Business Administration And Management - Business Management
Semcom College
Vallabhavidhyanagar, Dist: Anand, Guj-IND
06.2014
Skills
Inventory control and record keeping
Customer engagement
Staff management
Operations management
Point of sale (POS) system operation
Food service background
Supervisory skills
Reliable and responsible
Payroll administration
Languages
English
Hindi
Gujarati
Timeline
Restaurant Manager
Om Shivay Enterprises Inc
01.2024 - Current
Food Service Supervisor
Om Shivay Enterprises Inc
10.2022 - 01.2024
Bachelor Of Business Administration And Management - Business Management
Semcom College
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