VISHNU TEJA UPPU
Waterloo
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Operations Coordinator
Penske Logistics - Toyota
03.2024 - 03.2025
- Implemented troubleshooting, root cause analysis and issue resolution.
- Oversaw day-to-day operations of large teams across several sites.
- Assisted in recruiting, hiring and training of team members.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced operational risks while organizing data to forecast performance trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Operations and Sales Specialist
Elev8 Marketing
05.2023 - 02.2024
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Developed effective improvement plans in alignment with goals and specifications.
- Reviewed budget and sales reports and utilized findings to execute budget forecasting.
- Worked with external vendors and internal cross-functional teams to plan and execute national product launches.
Operations Administrator
Penske Logistics - Toyota
11.2021 - 12.2022
- Evaluated current operational practices and suggested improvement strategies.
- Assisted with documenting key processes and procedures and security protocols.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Customer Service Specialist
Walmart
11.2020 - 12.2022
- Relayed customer feedback to cross-functional teams to improve products and services
- Documented customer correspondence in CRM to track requests, problems and solutions
- Worked with creative teams to deliver productive marketing
- Planned advertising campaigns for online, print and other mediums
- Assisted staff with resolving complex customer issues and implementing targeted solutions
- Delivered continuous training to associates to maximize performance and customer relations skill
Junior Analyst
Razorpay Payment Gateway
06.2019 - 03.2020
- Generated standard and custom reports to provide insights into business performance.
- Implemented business intelligence solutions to increase operational efficiency.
- Collaborated with stakeholders to identify business needs and data sources.
- Provided administrative support to senior analysts and department professionals.
- Assessed operational performance to identify areas for improvement.
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
Accounts Associate
Tata Steel
04.2018 - 05.2018
- Managed daily bookkeeping functions with attention to accounts receivable, payable, and banking reconciliation
- Assisted internal accounting team in checking financial statements for accuracy to produce reliable reports
- Reduced financial discrepancies by accurately managing accounting documentation
- Compiled audit reports for expenditures, profits and losses to provide transparency
- Entered new account information into computers and filed related forms and other documents
- Maintained and built strong client relationships through quality, personalized interactions
Teacher
Youth For Parivartan
04.2017 - 05.2017
- Encouraged student critical thinking and discussion using variety of teaching techniques
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities
- Utilized behavior management skills to foster environment conducive to student learning
- Graded projects, exams and assignments to track student progression
- Met with administrators and department team members to work on curriculum planning and assessment methods
- Received recognition for contributions to innovative concepts in classroom instruction
Education
PGDM - Global Business Management
Conestoga College
Kitchener, ON09.2021
Bachelor of Commerce -
Christ University
Bangalore, India05.2019
Skills
- Project Management
- Marketing Strategy Development
- Salesforce CRM Software, Slack, C3 software
- Business Development and Customer Service
- Performance reporting and Logistics management
- Relationship building and management
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Managed a team of 7 members and mentored a 25 employees over 5 years.
Languages
English
Hindi
Telugu
Kannada
Timeline
Operations Coordinator
Penske Logistics - Toyota
03.2024 - 03.2025
Operations and Sales Specialist
Elev8 Marketing
05.2023 - 02.2024
Operations Administrator
Penske Logistics - Toyota
11.2021 - 12.2022
Customer Service Specialist
Walmart
11.2020 - 12.2022
Junior Analyst
Razorpay Payment Gateway
06.2019 - 03.2020
Accounts Associate
Tata Steel
04.2018 - 05.2018
Teacher
Youth For Parivartan
04.2017 - 05.2017
PGDM - Global Business Management
Conestoga College
Bachelor of Commerce -
Christ University
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