Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Timeline
Hi, I’m

Vishnupriya Yeruva

Montréal,Canada
Vishnupriya Yeruva

Summary

Detail-oriented Business Analyst with 5+ years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques. Possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Solid SQl query writing skills paired with familiarity of visualization tools and techniques. Successful provider of financial services.

Overview

6
years of professional experience
1
Certification

Work History

Sherweb
Montréal, Canada

Senior Business Analyst
06.2021 - Current

Job overview

  • Worked with the business and functional users to analyze client requirements
  • Identified challenges within the projects) and devised software solutions in conjunction with technical staff
  • Analyzed the historical data for the incidents reported and the reoccurring issues
  • Presented this data to the business stakeholders to identify trends and opportunities for improvement using Power BI Reporting
  • Created dashboards using MS Excel and Tableau
  • Presented the finding to the business stakeholders and identified the areas of process improvement
  • Conducted Post Incident Review (PIR) meetings for Critical Problem Records and for any recommended Problem Records
  • Provided expert guidance to all support teams within IS and assist in their training and knowledge development
  • Implemented the shift-left approach while working with the Continuous Improvement team
  • Drove the standardization of processes hence leading to faster resolution of the incidents
  • Achieved an overall reduction in Meantime recovery time by 12%
  • Evaluated business processes, identify opportunities for improvement, documented & communicate business requirements, and implement initiatives
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.

Dataveer Inc.
Montréal, Canada

Marketing Busniness Analyst
02.2019 - 06.2021

Job overview

  • Fostered communication between stakeholders, engineering, and marketing, resulting in improved speeds of feature development life-cycle by 26% year over year
  • Developed 7 different user stories for a new subscription product, leading to more focused marketing copy resulting in a ROl increase of 15%
  • Managed the product backlog, and efficiently re-prioritized the backlog resulting in coming under budget by $55K, on average, for projects during the tenure
  • Owned planning and scheduling of 2-week sprints, articulated product vision to engineers, and defined 97% of product goals
  • Created user story acceptance criteria to achieve buy-in from stakeholders, and refined stories with Scrum teams
  • Designed workflows and operations charts, documenting existing procedures to determine inefficiencies and waste.
  • Provided recommendations based on data analysis results.
  • Monitored industry news to stay informed of new developments in the field.
  • Designed test plans to ensure quality assurance standards were met.
  • Conducted workplace compliance training to reduce liability risks.
  • Conducted detailed analysis on key trends and findings to summarize findings for leadership.
  • Maintained user confidence and protected operations by keeping information confidential.

Tech lab.inc
Chennai, India

Junior Business Analyst
07.2017 - 01.2019

Job overview

  • Responsible for maintaining artifacts such as Business Requirements documents, business process design, business context diagrams, use cases, and requirements mapping, resulting in a 20% increase in project efficiency
  • Conducted user interface design sessions to guide the technical team through UAT developed test cases and reviewed the usability of applications prior to development, resulting in a 95% reduction in system defects
  • Translated user requirements into functional requirements to facilitate understanding by the development and project team
  • Primary interface between business units, IT, and external vendors
  • In-depth knowledge of UML modeling, Sequence Diagrams, Flow charts, Mockups, Wireframes, prototyping, and Activity diagrams using tools such as Microsoft Visio, Draw
  • Io, and IBM Rational Rose
  • Experienced in writing Business Requirements Documents (BRD), Functional Requirements Documents (FRD0, Software Requirements Specifications (SRS), User Specification Documents (USD) and Use Case diagrams (UCD)
  • Created, coordinated, and executed test scripts, utilizing formal testing methodologies to verify that system and business applications meet specific requirements
  • Performed as Test Lead, to guide the business SMEs through the process of User Acceptance Testing (UAT) to ensure business requirements are sufficiently identified.
  • Developed functional specifications documents for software development projects.

Education

Institut supérieur d'informatique (ISI)

Diploma in Computer and netweork security.
01.2021

Vellore Institute of Technology (VIT)

Bachelors in software engineering.
04.2017

Skills

  • User Validation
  • User Acceptance Testing
  • Stakeholder Management
  • User Stories
  • Tableau
  • Agile Project Management
  • JIIRA Confluence
  • Requirements Gathering
  • Agile Methodologies
  • SDLC
  • Business Process Improvement
  • SQL
  • MS Excel
  • Rational rose

Certification

Pickering, Canada, Entry Certificate in Business Analysis (ECBA), International Institute of Business Analysis (IIBA)

Accomplishments

  • Awarded as the best employee of the quarter consecutively for a year between 2021-2022.
  • Have been promoted for the best effort in the team from the business analyst to senior business analyst between 2022-2023.
  • constantly searched out for reviewing the project before the client presentation for any corrections to be made.
Availability
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Timeline

Senior Business Analyst

Sherweb
06.2021 - Current

Marketing Busniness Analyst

Dataveer Inc.
02.2019 - 06.2021

Junior Business Analyst

Tech lab.inc
07.2017 - 01.2019

Institut supérieur d'informatique (ISI)

Diploma in Computer and netweork security.

Vellore Institute of Technology (VIT)

Bachelors in software engineering.
Vishnupriya Yeruva