Vishnu Chandran Kappoor
London,ON
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Registered pharmacy technician intern
London Health Science Centre
London, Ontario
08.2023 - Current
- Dispensed medications accurately following established protocols and safety guidelines.
- Assisted pharmacists with medication preparation and inventory management tasks.
- Maintained cleanliness and organization of pharmacy work areas for efficient operations.
- Managed electronic health records using pharmacy software systems for patient tracking.
- Maintained inventory levels by reordering drugs as needed.
- Conducted periodic physical inventories of controlled substances in accordance with state regulations.
- Received incoming shipments of medications from wholesalers or manufacturers in accordance with company policies.
- Labeled containers with correct drug name, strength, dosage form and quantity per instructions from pharmacist.
- Participated in continuing education programs relevant to pharmacy operations.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Answered telephones to respond to questions or requests.
Customer Service Representative
Real canadian superstore- Sarnia
Sarnia, Ontario
09.2022 - 05.2023
- Assisted customers with inquiries and product selection.
- Processed transactions accurately and efficiently at checkout.
- Collaborated with team members to enhance customer service experience.
- Utilized store systems for inventory management and order processing.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
Pharmacy Technician - Pharmacy
Lambton College of Applied Arts And Technology
Sarnia 09.2021 - 07.2023
Doctor of Pharmacy - Health Sciences
Vinayaka Missions College of Pharmacy
Salem, India 08.2012 - 09.2018
Skills
- Medication dispensing
- Inventory management
- Electronic health records
- Drug labeling
- Pharmacy operations
- Time management
- Customer service
- Pharmacology expertise
- Drug inventory control
- Medication storage
- Drug utilization review
- Sterile technique
- Drug storage procedures
- Healthcare regulations
- Answering customer questions
- Pharmacy software proficiency
- Quality assurance and control
- Receiving incoming supplies
- Data entry accuracy
- Customer relationship management
Languages
English
First Language
Malayalam
Proficient (C2)
C2
Hindi
Beginner (A1)
A1
Certification
- Standard First Aid and CPR/AED Level C- CSA Std. Z1210-17 Intermediate. Certified by Canadian Red Cross.
Timeline
Registered pharmacy technician intern
London Health Science Centre
08.2023 - Current
Customer Service Representative
Real canadian superstore- Sarnia
09.2022 - 05.2023
Pharmacy Technician - Pharmacy
Lambton College of Applied Arts And Technology
09.2021 - 07.2023
Doctor of Pharmacy - Health Sciences
Vinayaka Missions College of Pharmacy
08.2012 - 09.2018