VISHNU NARAYANAN VELUKKERI
North York,ON
Summary
Passionate and driven individual dedicated to acquiring knowledge and developing skills and techniques to thrive as a professional in today's competitive world. Strong desire for growth and commitment to excellence. Eager to embrace new challenges and contribute to the success of an organization that values innovation and continuous improvement. Seeking opportunities to leverage enthusiasm and determination to make a positive impact and excel in a dynamic work environment.
Overview
7
7
years of professional experience
Work History
Warehouse Associate/Centre Clerk
UPS
11.2023 - 05.2024
- Received, inspected, and stored incoming shipments of products, ensuring accuracy and completeness
- Picked, packed, and shipped orders accurately and efficiently, meeting tight deadlines
- Conducted regular inventory counts and reconciliation to maintain accurate stock levels
- Assisted in receiving, unpacking, and inspecting goods, reporting any damaged missing items
- Prepared shipments by labeling, palletizing, and securing products for transportation.
Business Development Executive
Edu Incept overseas
12.2021 - 09.2023
- Identifying Potential Clients: Responsible for finding and retaining clients and encouraging existing clients to purchase added products or features
- Developing Client Relationships: Work closely with other company executives and management teams, meeting with potential business partners and maintaining existing client relationships
- Market Research: Monitor market trends to come up with new business ventures also remain abreast of changes in consumption
- Sales Process Management: Attract new clients by innovating and overseeing the sales process for the business
- Risk Management: Work with senior team members to identify and manage company risks that might prevent growth
- Pitching Products and Services: Prepare and deliver pitches and presentations to potential new clients
- Client Communication: Communicate with clients to understand their needs and offer solutions to their problems
- Maintaining Client Activities: Responsible for maintaining client activities in CRM
- Proposal Development: Develop and present proposals customized for each client's specific business needs
- Customer Service: Ensure excellent customer service through regular client follow-up
- Training and Mentorship: Build capacity in staff through regular training and mentorship
- Networking: Attend networking activities to research and connect with prospective clients
- Achievements: Voted Best Employee of the Month(8 Times), Employee of the Year 2022
Assistant Cricket Coach (Part-time)
Legends Cricket Academy
02.2019 - 09.2023
- Assisting the Lead Coach: Assist and carry out duties identified by the lead coach to deliver a program designed to improve the performance of athletes in a safe, positive, and challenging environment
- Maintaining Safety & Enjoyment: Assist in maintaining the safety and enjoyment of players and coaches during the coaching sessions
- Ethical Standards: Maintain high ethical standards in coaching and ensure to keep up to date with their knowledge, skills, and qualifications
- Planning and Preparation: Understand their coaching role in advance of each session through communication with the lead Coach to assist in the planning and preparation of each session
- Player Notes: Create brief notes on each of the players at the sessions – strengths, areas to work on, and any recurring themes to report back to the lead Coach
- Delivering Sessions: Deliver parts of sessions, small-group work, or small-sided games
- Creating a Positive Environment: Develop working relationships with the players and build on the ethos of the session and the atmosphere that the lead Coach has created
- Maintaining Safe Environments: Always aware of creating and maintaining safe, fun, and challenging environments
- Session Evaluation: Reflect on sessions and provide evaluations on the success of sessions based on the planned session goals and learning outcomes
- Travel to Competitions: Travel to competitions with the respective team and assist the lead Coach with the match preparations
- Player Tracking: Assist the lead coach in documenting players on the player tracking document
- Achievements: 70 Students Represented the District Competition and 20 Students Represented the State.
Sales Associate/Key Holder (Sales Associate in Mobile, Computer, TV, And Accessories)
MyG Digital World
11.2020 - 11.2021
- Opening and Closing the Store: Responsible for securely opening and closing the store every day
- Managing Security Systems: Manage the store’s security alarm system, including ensuring it’s in perfect condition, enabling it, and disabling it when necessary
- Customer Service: Provide superior customer service, including handling and resolving customer issues with tact and diplomacy
- Store Maintenance: Ensure that the store is always clean and properly organized
- Cash Handling and Bank Deposits: Responsible for cash handling and bank deposits
- Sales Transactions: Work the register, process sales transactions, and use product knowledge to drive add-on sales
- Employee Scheduling: Responsible for setting employee schedules
- Customer Requests: Attend to customer requests or inquiries in the store
- Fill in for the Store Manager: Fill in for the store manager when required
- Sales Floor Management: Cover the sales floor zone and ensure that assigned areas are up to visual standards
- Achievements: Voted Best Employee of the Month(3 Times), Employee of the Year 2020
Associate Customer Service Rep (Part-time)
Kalyani Superstore
08.2017 - 10.2019
- Customer Assistance: Helping customers find the items they need, answering questions and concerns about products or services, and providing product information and recommendations
- Checkout Process: Complete customer purchases on a cash register, ring up purchases, and handle cash transactions
- Bagging and Loading: Bagging groceries for customers and helping them load their groceries into their vehicles
- Store Maintenance: Responsible for maintaining a clean and organized store environment, which includes cleaning the store and gathering shopping carts in the parking lot
- Stocking Shelves: Replenish the grocery shelves when items go out of stock and are responsible for stocking and restocking shelves and displays
- Handling Returns: Processing returns and exchanges efficiently and accurately, handling customer returns, and interacting with management and other floor workers as necessary to handle complaints and requests
- General Maintenance: Also being involved in general maintenance tasks
- Achievements: Voted Best Employee in 2019
Education
BBA - Project Management
Yorkville University
07.2027
Higher Secondary School -
Zamorin`s H.S.S
03.2019
High school -
Chinmaya Vidyalaya
03.2017
Skills
- Communication Skills
- Computer Proficiency
- Multi-Tasking
- Quick Learner
- Stock Level Control
- Quality control
- Administrative and organizational skills
- QuickBooks
- Problem-solving skills
- Time management skills
- Customer service
- Cash handling
- Product knowledge
- Active listening
- Empathy
- Order Picking
- Labeling and boxing
- Lifting and sorting
- Packaging and Labeling
- Sales and Marketing
- Team Leadership
- Decision-Making
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Tamil
Professional Working
Hindi
Full Professional
Timeline
Warehouse Associate/Centre Clerk
UPS
11.2023 - 05.2024
Business Development Executive
Edu Incept overseas
12.2021 - 09.2023
Sales Associate/Key Holder (Sales Associate in Mobile, Computer, TV, And Accessories)
MyG Digital World
11.2020 - 11.2021
Assistant Cricket Coach (Part-time)
Legends Cricket Academy
02.2019 - 09.2023
Associate Customer Service Rep (Part-time)
Kalyani Superstore
08.2017 - 10.2019
BBA - Project Management
Yorkville University
Higher Secondary School -
Zamorin`s H.S.S
High school -
Chinmaya Vidyalaya
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