VISHNU AJIKUMAR
Toronto,ON
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
4
4
years of professional experience
Work History
General Manager
Beyond Folks
, India
06.2024 - 01.2025
- Managed 100+ client campaigns, acting as the primary point of contact and ensuring consistent customer satisfaction.
- Collaborated with internal teams to deliver solutions aligned with client needs, sales goals, and timelines.
- Addressed client inquiries and concerns promptly, ensuring high service standards and positive client experiences.
Rental Agent
Autobahn Car Rental LLC
, Dubai
10.2023 - 05.2024
- Served as the primary point of contact for 150+ vehicle insurance claims, ensuring clear communication and timely resolution.
- Built and maintained strong client relationships, supporting repeat business and long-term partnerships.
- Identified customer needs and converted inquiries into 300+ direct rentals through tailored solutions, driving sales growth and customer retention.
Business Development Executive
Godspeed Immigration & Study Abroad Pvt. Ltd
, India
08.2022 - 08.2023
- Conducted client consultations to assess eligibility for immigration and study-abroad pathways, guiding clients through suitable options.
- Maintained ongoing client communication, addressing inquiries and providing timely updates to ensure high satisfaction and retention.
Assistant HR Manager
IINVIGILATE
, India
10.2020 - 11.2021
- Coordinated with hiring managers to ensure smooth interview processes.
- Assisted with organizing, scheduling, and communicating hiring activities.
Education
MBA - Finance & HR
M.S. Ramaiah College of Arts, Science And Commerce
Bangalore01.2020
B.COM - Computer Application
Nirmala College
Muvattupuzha01.2018
Skills
- Customer Relationship Management
- Team Management
- Time Management
- Communication skills
- Conflict resolution
- Negotiation skills
- Problem solving
- Team player
- Business development
- Relationship building
Additional Information - Work Authorization
Permanent Resident of Canada (eligible to work full-time, no sponsorship required)
Timeline
General Manager
Beyond Folks
06.2024 - 01.2025
Rental Agent
Autobahn Car Rental LLC
10.2023 - 05.2024
Business Development Executive
Godspeed Immigration & Study Abroad Pvt. Ltd
08.2022 - 08.2023
Assistant HR Manager
IINVIGILATE
10.2020 - 11.2021
MBA - Finance & HR
M.S. Ramaiah College of Arts, Science And Commerce
B.COM - Computer Application
Nirmala College