Vishesh Chauhan
QSR
Etobicoke,ON
Summary
Dynamic and detail-oriented professional with over eight years of experience in hospitality and customer service. Proven expertise in bartending, team leadership, and delivering exceptional guest experiences. Currently pursuing a diploma in Business from Sheridan College, with a strong focus on marketing and environmental analysis. Adept at managing diverse teams, enhancing operational efficiency, and exceeding performance targets.
Overview
13
13
years of professional experience
Work History
Employee
Pacific BPO
01.2021 - 09.2022
- Delivered efficient administrative and operational support
- Maintained high accuracy and timeliness in daily tasks
Bar Server and Bartender
Celebrity Cruises
01.2017 - 01.2020
- Delivered personalized beverage service to international clientele
- Achieved consistent customer satisfaction scores by providing exceptional service
Bar Captain
JW Marriott Marquis Dubai
01.2015 - 01.2017
- Supervised bar staff, ensuring smooth daily operations and exceptional service
- Designed and implemented training programs to improve team performance
Waiter
DoubleTree by Hilton
01.2013 - 01.2015
- Provided friendly and professional dining experiences to guests
- Assisted in streamlining workflows to improve guest satisfaction
Trainee
Taj Hotels
01.2010 - 01.2013
- Gained foundational experience in hospitality operations and customer service
- Rotated through various departments to build a comprehensive skill set
Education
Diploma - Business
Sheridan College
1 year Apprenticeship - undefined
Diploma - Hospitality
[Institution Name]
01.2009
Skills
- Hospitality Management
- Bartending & Mixology
- Team Leadership & Training
- Marketing and Environmental Analysis
- Customer Relationship Management
- Operational Efficiency
- Microsoft Office Suite
Languages
English
Full Professional
Timeline
Employee
Pacific BPO
01.2021 - 09.2022
Bar Server and Bartender
Celebrity Cruises
01.2017 - 01.2020
Bar Captain
JW Marriott Marquis Dubai
01.2015 - 01.2017
Waiter
DoubleTree by Hilton
01.2013 - 01.2015
Trainee
Taj Hotels
01.2010 - 01.2013
1 year Apprenticeship - undefined
Diploma - Hospitality
[Institution Name]
Diploma - Business
Sheridan College
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