Vishek Kumar
London
Summary
Accomplished Surveillance Analyst with a proven track record at Executive Protection Services, enhancing security and safety through expert CCTV monitoring and innovative solutions. Demonstrates exceptional verbal communication, adept at managing high-stress situations and resolving conflicts with empathy. Achieved significant reduction in blind spots, ensuring a secure environment for all.
Overview
1
1
year of professional experience
Work History
Security Guard
Blackbird Security Inc.
06.2024 - 12.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Surveillance Analyst
Executive Protection Services
08.2023 - 05.2024
- Assisted law enforcement personnel during investigations, providing accurate data and visual evidence when needed.
- Kept detailed logs of all observed incidents, creating a valuable database for future reference and analysis.
- Implemented innovative solutions for increasing visibility in high-risk areas, reducing blind spots throughout the premises.
- Developed training materials for new hires, ensuring consistent understanding of surveillance procedures and expectations.
Customer Service Representative
Sobeys
09.2023 - 03.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts -
University of Regina
Regina, SKSkills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Punctuality
- CCTV monitoring
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Security Guard
Blackbird Security Inc.
06.2024 - 12.2024
Customer Service Representative
Sobeys
09.2023 - 03.2024
Surveillance Analyst
Executive Protection Services
08.2023 - 05.2024
Bachelor of Arts -
University of Regina
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