Vishavjot Singh
Abbotsford,BC
Summary
A highly reliable and detail-oriented professional with strong organizational skills and a knack for ensuring smooth operations in fast-paced environments. Experienced in managing and reconciling financial records, handling customer inquiries, and coordinating team efforts to enhance overall efficiency. Proven ability to multitask, problem-solve, and communicate effectively, ensuring seamless workflow and customer satisfaction. With a background in both hospitality and logistics, adept at managing front desk operations, scheduling, and dispatch coordination. Seeking to transition into a dispatcher role, leveraging expertise in communication, adaptability, and operational management to contribute to team success and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dispatcher
Eternity Transport Ltd.
11.2022 - 02.2023
- Coordinated and prioritized service requests, ensuring timely dispatch of personnel and optimizing routes for efficiency.
- Monitored real-time operations, maintaining communication with drivers, handling emergencies, and adjusting assignments as needed.
- Maintained accurate records and reports, tracking driver logs, trip details, and ensuring compliance with safety regulations.
- Provided excellent communication and customer service, addressing inquiries, resolving issues, and keeping all parties informed.
- Maintained updated and detailed records of calls in physical and electronic database.
Night Auditor
Sandman Hotel
07.2023 - Current
- Contributed to the development of training materials for new night auditors, ensuring a consistent approach to onboarding across the team.
- Built strong relationships with other departments to enhance communication, teamwork, and accomplished multiple tasks within established timeframes and guest activity.
- Oversaw night audits, reconciled guest ledgers, verified financial transactions, and ensured compliance with security measures for cash and credit handling.
- Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
Cap 3 Support
Walmart
09.2022 - 07.2024
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Answered customer questions and provided detailed product information.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Education
Computer Information Systems - Computer And Information Systems
University of The Fraser Valley
Abbotsford, BC01-2025
Certified in Ms Word, Excel And Powerpoint - Computers
Samrat Technologies
Muktsar, Punjab03-2022
Computer Language - C, C++, Java, Python, HTML5, Bootstrap, CSS
Samrat Technologies
Muktsar, Punjab01-2022
High School Diploma -
DAV Public School
Muktsar, Punjab04-2021
Skills
- Hospitality software proficiency
- Decision-making
- Customer relations
- Active listening
- Data entry
- Dispatch software
- Stress tolerance
- Schedule management
- Prioritizing calls
- Route planning
- Problem-solving
- Dispatch coordination
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
.
- Microsoft Office Specialist (MOS) Certification
- Class 7 Driver's License
- Alcohol Server/Seller Certification - ServSafe Alcohol or TIPS
- Security Worker License
Timeline
Night Auditor
Sandman Hotel
07.2023 - Current
Dispatcher
Eternity Transport Ltd.
11.2022 - 02.2023
Cap 3 Support
Walmart
09.2022 - 07.2024
Computer Information Systems - Computer And Information Systems
University of The Fraser Valley
Certified in Ms Word, Excel And Powerpoint - Computers
Samrat Technologies
Computer Language - C, C++, Java, Python, HTML5, Bootstrap, CSS
Samrat Technologies
High School Diploma -
DAV Public School
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