VISHAVJEET SINGH KLER
Surrey
Summary
Dynamic and results-driven professional with extensive experience as an Uber Driver, excelling in customer service and route optimization. Proven ability to enhance rider satisfaction through effective communication and safety compliance. Skilled in GPS navigation and vehicle maintenance, consistently delivering timely and safe transportation for clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber
03.2020 - Current
- Delivered exceptional customer service through effective communication and timely responses to rider inquiries.
- Navigated efficiently using GPS technology, optimizing routes for improved ride completion times.
- Maintained vehicle cleanliness and safety standards, ensuring compliance with company policies and regulations.
- Adapted to changing traffic patterns and weather conditions, enhancing overall ride experience for passengers.
- Analyzed ride data trends to identify opportunities for service enhancements and increased rider satisfaction.
- Led initiatives focused on improving driver safety protocols, fostering a culture of accountability among peers.
Limousine Driver
Boss Limousines
06.2022 - 01.2024
- Ensured safe and timely transportation for high-profile clients across various locations.
- Drove 25+ seated bus.
- Maintained cleanliness and functionality of vehicles, performing regular inspections and minor repairs.
- Delivered exceptional customer service, addressing client needs and preferences promptly.
- Navigated complex routes efficiently using GPS systems to optimize travel time.
- Calculated bills, issued receipts and accepted payments.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Checked in with dispatch service and updated with current location.
Education
Bachelor of Arts - Arts
SBASJS Memorial College
Punjab India04-2013
Skills
- Customer service
- Route optimization
- GPS navigation
- Vehicle maintenance
- Safety compliance
- Ride data analysis
- Cash handling
- Client communication
- Log documentation
- Reservation scheduling
- Risk assessment
- Problem resolution
- Cleanliness standards
- Minor vehicle repairs
- Safe driving
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
Class 4 BC Drivers License - Air Brake Endorsement
Clean Drivers Abstract
Timeline
Limousine Driver
Boss Limousines
06.2022 - 01.2024
Uber Driver
Uber
03.2020 - Current
Bachelor of Arts - Arts
SBASJS Memorial College