Experienced customer account supervisor with a customer-focused ethos, proven ability to develop win-win solutions, and a track record of delivering value-based solutions.
Overview
3
3
years of professional experience
Work History
Customer Accounts Supervisor
IN & OUT CAR CARE CENTRE LTD
Brampton, ON
02.2022 - Current
1
Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work to ensure business continuity and customer service delivery
2
Establish work schedules and procedures and coordinate activities with other work units or departments
3
Examine and verify accuracy of work and authorize routine deposits and withdrawals
4
Resolve work-related problems and prepare and submit progress and other reports
5
Co-ordinate, assign and review work
6
Conduct performance reviews, identify training needs and train workers in job duties and company policies
7
Recruit and hire staff
8
Requisition materials and supplies.
Hospital Security Guard
Georgetown Hospital
Georgetown, ON
06.2021 - 02.2022
Enhanced hospital security by conducting regular patrols and monitoring surveillance systems.
Reduced safety risks by identifying and addressing potential security breaches and hazards.
Improved emergency response times with efficient communication and coordination among team members.
Provided a safe environment for patients, staff, and visitors through diligent observation and enforcement of hospital policies.
Responded swiftly to alarms or calls for assistance, effectively diffusing potentially dangerous situations.