Vishalkumar Patil

Led a team in delivering exceptional customer service, boosting customer satisfaction by 30% through personalized service and efficient issue resolution.

Acted as the primary point of contact for customer queries, resolving complaints, and ensuring a seamless experience.

Supported the adoption of new digital systems and processes, including customer feedback systems that improved service standards and enhanced customer engagement.

Collaborated with management to analyze client feedback and continuously improve service delivery, increasing customer retention and satisfaction.

Managed multiple client projects from initial consultation through completion, consistently exceeding client expectations.

Collaborated closely with clients, ensuring clear communication and alignment with their goals, resulting in a high rate of repeat business and referrals.

Gained valuable insights into customer service, strategic communication, and client relationship management through business operations.

Assisted in project coordination, developing client communication strategies to meet project timelines and deliverables effectively.

Collaborated with diverse teams on international projects, honing adaptability and cross-cultural communication skills.

Presented creative insights during project reviews, enhancing design outcomes, and securing client approvals.

Optimized resource allocation and project efficiency through data-driven analysis, playing a key role in successfully delivering three international projects.