Vishali
Brampton,ON
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
British Expert Institute
02.2020 - 08.2021
- Attend phone calls of customers, greet customers, Manage and upload all admission data of students on excel.
- Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
HR Assistant
Durable Personnel Solutions Inc.
- Hiring employees
- Scheduling interviews
- Conducting research to locate potential job seekers.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Managed approximately 30 incoming calls, emails per day from customers.
Training Supervisor
UPS
01.2021 - Current
- Give training to new employees
- Organizing workflow and ensure that employees understand their duties or delegated tasks
- Monitor employee productivity and providing constructive feedback and coaching
- Verbal and written communication with employees.
- Established culture of continuous learning by implementing regular feedback loops and performance evaluations.
Hostess
Kalypso Hut Family Restaurant
04.2022 - 12.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Education
Diploma - Digital and Content Marketing
York University
NORTH YORK, ONTARIO01.2023
Diploma - Human Resource Management
Cambrian College of Arts and Technology
SUDBURY, ONTARIO01.2022
Degree -
DAV University Jalandhar
PUNJAB, INDIA01.2020
Secondary Education -
Silver oak international school
PUNJAB, INDIA01.2017
Skills
- Greeting and Seating Clients
- Billing and Invoicing
- Record preparation
- Strategic thinker
- Relationship Building
- Benefits Administration
- Customer Complaint Resolution
Certification
- Hootsuite Social Media Marketing Certification
- Google Ads Search Certification
- HubSpot Marketing Software Certificate
Personal Information
- Date of Birth: 12/28/99
- Gender: Female
- Marital Status: Unmarried
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
certificates
Smart Serve
Supervisor of the month
Google Ads Certificate
Content Marketing Certificate
Hubspot Marketing Certificate
Timeline
Hostess
Kalypso Hut Family Restaurant
04.2022 - 12.2023
Training Supervisor
UPS
01.2021 - Current
Receptionist
British Expert Institute
02.2020 - 08.2021
HR Assistant
Durable Personnel Solutions Inc.
Diploma - Digital and Content Marketing
York University
Diploma - Human Resource Management
Cambrian College of Arts and Technology
Degree -
DAV University Jalandhar
Secondary Education -
Silver oak international school
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