VISHALI WALIA
Mississauga,ON
Summary
Dynamic and customer-focused professional with a proven track record in concierge service and customer service seeking to leverage expertise in providing exceptional guest experiences. Aiming to contribute strong interpersonal skills, problem-solving abilities, and attention to detail to a challenging role in a reputable organization committed to delivering unparalleled service excellence.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Front Desk Concierge
DIAMOND PROPERTY SERVICES
08.2023 - 03.2024
- Maintain a vigilant presence to ensure the safety and security of residents, guests, and property
- Monitor surveillance systems and conduct regular patrols of the premises to identify and respond to any security risks or breaches
- Provide assistance and guidance to residents and guests, including directing them to desired locations, assisting with inquiries, and offering support during emergencies
- Enforce property rules and regulations to maintain order and ensure the well-being of individuals on-site
- Collaborate with other security personnel and property management to address any security concerns and implement effective solutions.
Education
Diploma - HOSPITALITY MANAGEMENT
FANSHAWE COLLEGE
TORONTO, ON 09.2023 - 05.2025
Skills
Certification
Security Guard Training Certificate
Availability
- Weekdays - Full time
- Weekend - Full time
- Available for Night shifts
References
- MANPREET SINGH, SENIOR SERVICE MANAGER, DIAMOND PROPERTY SERVICES (DPS), +1 (647) 573-5957
- GAGANDEEP SINGH, AREA SUPERVISOR, FIRST SERVICE RESIDENTIAL, +1 (437) 998-0160
Timeline
Diploma - HOSPITALITY MANAGEMENT
FANSHAWE COLLEGE
09.2023 - 05.2025
Front Desk Concierge
DIAMOND PROPERTY SERVICES
08.2023 - 03.2024
Security Guard Training Certificate
CPR and First Aid Certification [WSIB of Ontario, Health Canada & ESDC]
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