Vishali Vishali
Windsor,Canada
Summary
Successful HR candidate with expertise in recruitment, training, and payroll management. Dedicated customer service professional with a positive attitude and proven skills in client rapport. Motivated to maintain customer satisfaction and contribute to company success. Specializes in quality, speed, and process optimization. Strong organizational skills and committed to following relevant laws and regulations.
Overview
3
3
years of professional experience
Work History
Human resource executive
Rabbixel Studio Pvt ltd
05.2022 - 04.2023
- Assisted in recruitment, Onboarding and selection processes
- Office Duties and Conducted interviews
- Assisted in organizing training and development programs
- Maintaining employee records and Performance management
- Conducted an Analysis of Employee Benefits.
Analyst
Eclerx
11.2019 - 05.2022
- Provided technical support to customers, sales departments and billing
- Analyzed data and generate reports for management decision-making and collaborated with cross-functional teams to improve process efficiency
- Troubleshoot incoming chats from clients regarding problems with desktop functionality/network connectivity/application support Team
- Had done manual testing and have knowledge of automation testing
- Tried to resolve the case management and maintaining follow-up work lists as assigned by the Supervisor or Manager remotely, but it can't resolve due to complexity, urgency, and ability to escalate to the higher team.
Education
Pursuing Event Management - Event Planning
St Clair College
Windsor, ON10.2024
Postgraduate Course in Human Resources Management - Business Administration
St Clair College
Windsor, ON02.2024
Skills
- Customer care Executive
- Team Management
- Recruitment & Selection
- Performance Management
- Communication skills
- Confidentiality Skills
- Administrative Expertise
- Onboarding process
- Training leadership
- Data Processing
- MS Excel
- Team Collaboration and Leadership
- Documentation And Reporting
Profile
- Pursuing Event Management, St Clair college, Windsor, Ontario, 01/2024, 08/2024
- Post-graduatate one-year Course in Human Resources Management, St Clair College, Windsor, Ontario, 2023
- Master's of Arts in Economics, Panjab University, Chandigarh, 2017, 2019
Languages
English
Hindi
Punjabi
Availability
- Monday/Wednesday, 3:30 PM Onwards, Part-Time
- Tuesday/Thursday, 3:00 PM Onwards, Part-Time
- Friday, 1:00 PM Onwards, Part-Time
- Weekend, Anytime
Timeline
Human resource executive
Rabbixel Studio Pvt ltd
05.2022 - 04.2023
Analyst
Eclerx
11.2019 - 05.2022
Pursuing Event Management - Event Planning
St Clair College
Postgraduate Course in Human Resources Management - Business Administration
St Clair College
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