Vishaldeep Singh
Fort st John,BC
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Travelodge
Frot St John , BC
09.2022 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
Cashier Supervisor
Nofrills
Fort St. John, British Columbia
08.2021 - 09.2023
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Conducted regular audits of register tills to ensure accurate balances were maintained at all times.
- Analyzed daily sales reports to identify any discrepancies or errors in order entry or payment processing.
- Maintained an organized work environment by stocking shelves and cleaning up after each shift.
- Assisted in scheduling staff shifts according to business needs while ensuring adequate coverage at all times.
Education
Associate of Arts - Psychology , Social Worker
Northern Lights College
Fort St John , BC01-2024
High School Diploma -
Government Seniour Secondary School
Sunam, Punjab 04-2020
Skills
- Project Management
- Front Office Management
- Office Administration
- File Management
- Customer Service
- Appointment confirmation
- Call Routing
- Cash Handling
- Staff Management
- Office Management
- Verbal and written communication
- Listening Skills
- Skilled in [Software]
Certification
- Driving license
- Security License
- Fork Lift License
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Affiliations
- Swimming
- Gym
- Running
- Reading books
- Watching movies and documentries
Timeline
Front Desk Receptionist
Travelodge
09.2022 - Current
Cashier Supervisor
Nofrills
08.2021 - 09.2023
Associate of Arts - Psychology , Social Worker
Northern Lights College
High School Diploma -
Government Seniour Secondary School
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