Vishaldeep Singh
Surrey,BC
Summary
Proven leader with extensive experience in operational management and security, notably with Domo Gasoline Corporation Ltd, Alert Guard and Securiguard. Excelled in enhancing customer satisfaction and safety, demonstrating exceptional problem-solving and customer service skills. Achieved significant reductions in crime rates through strategic coordination and technology integration. Skilled in multitasking, organization, and fostering positive client relations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Domo Gasoline Corporation Ltd
Delta, BC
09.2018 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Airside Escort Officer
Securiguard
Vancouver, BC (YVR Airport)
04.2023 - 04.2024
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Coordinated operations with other emergency service groups.
- Advocated for adoption of new technologies to improve crime detection and prevention, overseeing integration of advanced surveillance systems.
- Coordinated with multiple agencies to streamline operations, enhancing overall response times during emergencies.
- Led critical missions to ensure public safety, achieving significant reductions in crime rates.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
Security Officer
Alert Guard
Surrey, BC
06.2022 - 03.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Associate of Arts - General Studies
Kwantlen Polytechnic University
Surrey, BC08.2020
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
Motion Picture General Safety Awareness
WHMIS 2015 - (Actsafe)
Timeline
Airside Escort Officer
Securiguard
04.2023 - 04.2024
Security Officer
Alert Guard
06.2022 - 03.2023
Store Manager
Domo Gasoline Corporation Ltd
09.2018 - Current
Associate of Arts - General Studies
Kwantlen Polytechnic University