Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Vishal Tyagi

Little Grand Rapids,MB

Summary

Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively change company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Store Manager

The North West Company
2024.05 - Current

Buffalo Narrows -> Keewaywin -> Lynn Lake -> Little Grand Rapids QS 414

  • Optimized inventory management processes, reducing stock discrepancies and improving order fulfillment
  • Implemented sales strategies that increased store revenue and improved customer engagement.
  • Analyzed operational workflows, identifying areas for process enhancements to boost productivity.
  • Lead full-store operations including sales performance, staffing, budgeting, and inventory control.
  • Drove double-digit sales growth across multiple reporting periods through strategic execution and team alignment.
  • Reduced labour costs by 15- 18% by implementing improved scheduling models and operational procedures.
  • Maintain full P&L accountability including expense management, shrink control, payroll, and profitability targets.
  • Recruit, train and develop strong team members to build a results- driven and customer-focused culture.
  • Strengthened operational standards, improving workflow efficiency and store productivity.
  • Awarded Community Support Award within first vear for outstanding community engagement across the company.
  • Led weekly staff meetings to align team objectives with company goals and foster collaboration.
  • Developed team training programs, enhancing staff performance and customer service skills.

Assistant Manager

Domino’s Pizza
2021.07 - Current
  • Communicated effectively to keep staff updated on scheduling, operational promotions, and safety procedures.
  • Maintained cleanliness and safety standards consistently.
  • Oversaw and enhanced store operations in the absence of the general manager.
  • Assisted in managing daily operations to align with quality and service expectations.
  • Monitored cash intake and deposit records, improving accuracy and minimizing errors.
  • Guided daily operations to promote high-quality service and customer satisfaction.
  • Supported staff training on food safety and service efficiency best practices.

Front Store Supervisor

Shopper Drug Mart
2021.01 - 2021.05
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Supervised daily operations, ensuring smooth workflow in front store environment.

Education

Business Diploma - Accountancy

Saskatchewan Polytechnic
Moose Jaw, SK

Skills

  • Customer Service Skills
  • Conflict resolution Skill
  • Analytical Skills
  • Communication Skills
  • People Skills
  • Operations Management
  • Business Accumen
  • Accounting & Financial Skills
  • Interpersonal Skills
  • Organizational Skills
  • Team & Time management
  • Computer Skills
  • Customer relationship
  • Problem-solving
  • Multitasking and organization

Accomplishments

2024 Community Support Award (TNWC)

Timeline

Store Manager

The North West Company
2024.05 - Current

Assistant Manager

Domino’s Pizza
2021.07 - Current

Front Store Supervisor

Shopper Drug Mart
2021.01 - 2021.05

Business Diploma - Accountancy

Saskatchewan Polytechnic
Vishal Tyagi