Vishal Sharma

• Portfolio Oversight: Manage the overall operations and performance of multiple properties within a specific region, ensuring adherence to company standards and policies.
• Revenue Management: Optimize rental income through effective pricing strategies, including adjusting rental rates, and managing lease renewals, and utilizing add on services for additional revenue. Delivered consistent year-over-year growth in revenue through aggressive sales tactics.
• Team Leadership: Supervise and provide guidance to on-site property managers, leasing agents, and maintenance teams to ensure the smooth operation of each property.
• Budget and Financial Management: Prepare and manage budgets for each property, monitor expenses, and ensure that properties are operating within budgetary constraints while maximizing profitability.
• Tenant Relations: Foster positive relationships with tenants by addressing concerns, resolving conflicts, and ensuring high levels of customer satisfaction to promote tenant retention.
• Lease Administration: Oversee lease agreements, renewals, and compliance with local regulations, ensuring all leases are properly executed and maintained.
• Property Maintenance: Ensure the properties are well-maintained and adhere to safety and maintenance standards. Coordinate necessary repairs and improvements.
• Market Analysis: Conduct competitive market analysis to stay informed of industry trends, local rental rates, and market conditions, adjusting strategies as needed.
• Performance Reporting: Monitor key performance metrics (e.g., occupancy rates, rent collections, expenses) and prepare reports for senior management regarding the financial and operational status of each property.
• RTDRS: Supporting and training the team with RTDRS hearings and process.
• Compliance and Risk Management: Ensure compliance with local regulations, including manage risk by adhering to safety and insurance requirements.
• Marketing and Leasing: Develop and implement marketing strategies to attract new tenants, coordinate leasing activities, and maintain high occupancy rates across the portfolio.
• Vendor Management: Oversee relationships with vendors and contractors for services such as landscaping, cleaning, and maintenance, ensuring high-quality service delivery.
• Training and Development: Provide ongoing training to property management staff, ensuring they are up to date with industry best practices and company policies.
• Process & Policies: Streamlined internal processes for improved efficiency, reducing overhead costs and increasing profitability.

• Operations: Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Inventory: Oversaw inventory control, cash management, and store opening/closing procedures to ensure operational efficiency.
• Customer Service: Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Leadership: Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Strategy: Proper execution of operational plans and strategies, including merchandising, fresh food concepts, fuel sales, guest experience and store operational infrastructure. Develop successful sales plans to grow profitability
• Coaching: Monitor and ensure accountability for all aspects of store operations, providing advice and coaching.
• Hiring: Recruit, hire, develop and retain top talent within the market to ensure appropriate staffing levels.
• Teamwork: Demonstrate leadership and promote a teamwork oriented environment setting high standards and modeling behavior for optimum guest service
• Compliance: Ensure compliance with all local, state, and federal laws within the scope of the convenience/food store operation.

• Recruitment: Actively recruit, conduct interviews, hire, and ensure proper training for new employees.
• Audits: Complete tasks and assignments as directed by the District Manager, assisting with internal audits.
• Reporting: Report daily results back to the District Manager to ensure transparency and progress tracking.
• Performance: Prepare and deliver monthly performance evaluations, feedback, and discipline. Build a strong sales team culture.
• Quality: Achieve or exceed all critical corporate quality standards to maintain operational excellence.
• Customer Service: Provide and ensure consistently high-quality customer service across all store operations.
• Financials: Review and act upon daily and monthly financial results, setting priorities and actions for continuous improvement.
• Compliance: Maintain all operating systems to ensure full compliance with company policies and procedures, including security measures.
• Meetings: Plan and conduct regular meetings, preparing and distributing agendas and minutes for clear communication.
• Risk Management: Manage risks and coordinate effective collection activities to minimize potential losses.
• Mentoring: Mentor new managers with onboard training and assist current managers with improving sales performance.