Hi, I’m
Vishal Sharma
Calgary,AB
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
years of professional experience
Work History
Executive Residency by Best Western
Guest Service Representative
09.2023 - Current
Job overview
- Scheduled and confirmed restaurant reservations for guests.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.
- Greeted guests upon arrival by providing warm welcome.
- Provided accurate information regarding local attractions, restaurants and activities.
- Maintained accurate and up-to-date records of guest information.
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
- Kept accounts in balance and ran daily reports to verify totals.
- Trained new staff members in customer service techniques and hotel operations.
Dial a Tire
Car Wash Employee
04.2023 - 08.2023
Job overview
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers, and central vacuums' individual units.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Applied waxes and protective treatments to vehicles for high-quality finishes.
- Maintained records of cleaning activities.
- Inspected vehicles and equipment for visible damage.
- Utilized high-pressure washers to clean vehicles and equipment.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
Riverside Brass & Aluminum Foundry
Quality Assurance Intern
01.2023 - 04.2023
Job overview
- Determined overall product quality by accurately conducting and evaluating various QA tests.
- Prepared QA evaluation reports and submitted to management.
- Tested multiple development projects to detect issues.
- Identified issues and recommended solutions to problems uncovered during course of performing assignments.
- Mastered standard operating procedures through hands-on application to daily testing and analysis.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Education
Conestoga College Institute of Technology And Advanced LearningWaterloo, ON
Graduate Certificate from Quality Assurance- Manufacturing And Management
01-2023
New Horizon College of EngineeringIndia
Bachelor of Engineering from Mechanical Engineering
08-2021
Skills
- Loyalty promotion
- Room charging
- Check-in coordination
- Concierge support
- Report preparation
- User testing
- Defect tracking
- Product testing
- AutoCAD
- Manual testing
- Reservation management system
- Inventory monitoring
- Customer service
- Cash handling experience
Languages
English
Full Professional
Hindi
Full Professional
Nepali
Full Professional
Timeline
Guest Service Representative
Executive Residency by Best Western
09.2023 - Current
Car Wash Employee
Dial a Tire
04.2023 - 08.2023
Quality Assurance Intern
Riverside Brass & Aluminum Foundry
01.2023 - 04.2023
Conestoga College Institute of Technology And Advanced Learning
Graduate Certificate from Quality Assurance- Manufacturing And Management
New Horizon College of Engineering
Bachelor of Engineering from Mechanical Engineering
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