VISHAL SETIA
15662 83A Ave, Surrey,BC
Summary
To obtain a challenging position offering learning, growth and developmental opportunities while allowing to contribute as a collaborative, effective and productive member of the organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Courier Driver
Federal Express
05.2024 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
E-Services Representative
Fusion Credit Union
10.2022 - 10.2023
- Managed high call volumes while maintaining a professional demeanor and ensuring timely issue resolution.
- Troubleshooting online banking issues on mobile and web banking platforms.
- Helping customers in their day to day banking, suggesting banking products and services and explaining interest rates and fees.
- Maintained accurate records of customer interactions, capturing essential data for analysis and improvement purposes.
- Collaborated with team members to ensure seamless communication and consistent service delivery.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional service provision.
Food Safety Supervisor
Pizza Hut
09.2020 - 01.2023
- Worked extensively in hands-on food processing environment before developing expert focus on food safety.
- Made Weekly Staff Schedules.
- Led development, training and maintenance of plant quality and food safety programs.
- Met internal and external customer expectations through teamwork, respect and willingness to help and support others.
- Audited internal activities and conducted thorough inspections.
- Monitored and controlled temperature of products.
5-Ton Truck Driver
Prodigy Enterprises (Canada Post)
09.2020 - 07.2022
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
5-Ton Truck Driver
AMJ Campbell Moving
10.2019 - 09.2020
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Education
Advanced Diploma - Business Administration- Financial Services
Assiniboine Community College
05.2021
Secondary Education - Commerce Stream
D.N. Model Sr. Sec. School
04.2018
Skills
- Staff Supervision
- Disciplinary Action
- Good Communication Skills
- Time Management and Good Adaptive Skills
- Problem Assessment
Certification
CUIC- Products and Services Course
IFSE Institute- Canadian Investment Funds Course
CSI- Canadian Securities Certificate
Timeline
Courier Driver
Federal Express
05.2024 - Current
E-Services Representative
Fusion Credit Union
10.2022 - 10.2023
5-Ton Truck Driver
Prodigy Enterprises (Canada Post)
09.2020 - 07.2022
Food Safety Supervisor
Pizza Hut
09.2020 - 01.2023
5-Ton Truck Driver
AMJ Campbell Moving
10.2019 - 09.2020
Advanced Diploma - Business Administration- Financial Services
Assiniboine Community College
Secondary Education - Commerce Stream
D.N. Model Sr. Sec. School
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