VISHAL SEHGAL
BRAMPTON,ON
Summary
Dedicated security expert with a solid track record in maintaining order and safety in various environments. Demonstrated proficiency in learning and applying new protocols while following strict operational guidelines. Exceptional listening and service abilities contribute to successful emergency evaluations.
Overview
7
7
years of professional experience
Work History
Control Room Supervisor
Securitas Security
12.2023 - Current
- Supervised daily operations to ensure adherence to safety protocols and operational standards.
- Coordinated incident response efforts, effectively managing communication between teams during crises.
- Implemented workflow improvements that enhanced efficiency across control room processes.
- Mentored junior staff, providing guidance on system operations and emergency procedures.
- Analyzed data from monitoring systems to identify trends and optimize resource allocation.
- Developed training materials and conducted sessions for new employees on control room protocols.
- Maintained accurate records of control room activities, aiding in regulatory compliance efforts and internal audits.
- Enhanced control room efficiency by implementing streamlined processes and procedures.
- Oversaw scheduling for staffing purposes while balancing budgetary constraints with operational demands.
- Increased situational awareness with comprehensive monitoring of facility conditions and security measures.
- Facilitated timely conflict resolution among team members by addressing concerns head-on and implementing effective solutions.
- Managed control room operations, ensuring smooth coordination of team members and resources.
- Dispatched orders or instructions to personnel through radiotelephone or intercommunication systems to coordinate auxiliary equipment operation.
Assistant Security Manager
St. Helen's Meat Packers
10.2022 - 10.2023
- Promoted a safe and welcoming atmosphere through professional guest greetings and courteous interactions.
- Executed routine patrols across critical areas to monitor and mitigate security risks.
- Compiled detailed reports regarding property damage, theft incidents, unauthorized persons, and irregular activities.
- Monitored identification of entrants and exits to restrict access to authorized personnel only.
- Led team in achieving operational excellence through process optimization and efficient resource allocation.
- Developed training programs to enhance staff performance and ensure adherence to company standards.
- Collaborated with cross-functional teams to implement strategic initiatives that improved service delivery.
- Analyzed customer feedback to identify areas for improvement, driving enhanced satisfaction rates.
- Oversaw daily operations, streamlining workflows to increase productivity and reduce turnaround times.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Conducted regular inspections and assessments of security systems and procedures.
- Trained staff on emergency response procedures and safety regulations.
- Collaborated with law enforcement agencies during incident investigations.
- Monitored surveillance systems to identify and address potential threats.
Security Supervisor
Regal Security
12.2021 - 10.2022
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Wrote and submitted daily reports on security team operations.
- Provided guidance to security staff on appropriate courses of action for diverse situations.
- Developed improved training methods with focus on public safety and officer awareness.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Managed team schedules to provide effective security coverage for building needs.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Removed unauthorized persons from facility grounds.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Collaborated with management to develop security policies and procedures.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Trained security workers on site-specified procedures.
- Recorded daily security occurrences in site assignment log.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Provided first-line support to shift workers during incidents and escalated situations as appropriate.
- Managed security staff rotation for position coverage on breaks.
- Developed and implemented security policies, procedures and systems to protect personnel, property and data.
Security Officer
Logixx Security
02.2021 - 12.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Warehouse Associate
Fiera Foods
09.2018 - 01.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Education
Genral Business - Business
Lambton College of Applied Arts And Technology
Toronto, ON01.2020
Skills
- Electronic surveillance and CCTV monitoring
- Threat and emergency management
- Arrest procedures and personnel screening
- Access control and visitor tracking
- Fluent in language
- Loss prevention and staff management
- Investigation documentation and report generation
- Firearms expertise
- Security screenings and operations management
- Complex problem-solving and decision making
- Relationship building and management
- Superior customer service
- Teamwork and collaboration
- Time management and organizational skills
- Alarm monitoring and patrolling
- Secure transportation
- Surveillance
Languages
English
Full Professional
Timeline
Control Room Supervisor
Securitas Security
12.2023 - Current
Assistant Security Manager
St. Helen's Meat Packers
10.2022 - 10.2023
Security Supervisor
Regal Security
12.2021 - 10.2022
Security Officer
Logixx Security
02.2021 - 12.2021
Warehouse Associate
Fiera Foods
09.2018 - 01.2021
Genral Business - Business
Lambton College of Applied Arts And Technology