VISHAL RAJPUT
Moncton,NB
Summary
Results-driven Aviation IT specialist with over 6 years of experience in system operations, data analysis, and client service in the aviation and retail industries. Proven experience managing complicated projects, maintaining compliance, and optimizing procedures to increase operational efficiency. Highly proficient in access management, technical documentation, audit controls, and superior MS Excel skills. Capable of facilitating communication between technical teams and stakeholders while providing great customer service. I am excited to apply knowledge in a dynamic firm where I can contribute to innovation and exceptional customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Department Manager - Bakery
Walmart
07.2024 - Current
- Overseen production schedules to ensure the timely availability of fresh baked goods, meeting customer demand and minimizing waste.
- Developed and implemented merchandising displays that maximized product visibility and increased sales.
- Ensured compliance with food safety regulations and sanitation standards, maintaining a clean and safe working environment.
- Managed inventory and ordering processes to maintain optimal stock levels, reducing spoilage and controlling costs.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Department Manager - Dairy-Frozen
Walmart
06.2023 - 06.2024
- Led and supervised a team of 8 employees, ensuring optimal performance and productivity in the Dairy/Frozen department.
- Monitored and maintained product quality, ensuring compliance with food safety regulations and company standards
- Developed strong customer relationships to encourage repeat business.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Cashier
Value Village Thrift Stores
07.2023 - 04.2024
- Processed customer transactions quickly and accurately, ensuring a smooth and efficient checkout experience.
- Handled cash, credit, and debit payments while maintaining a high level of accuracy in cash handling and end-of-day reconciliation.
- Provided excellent customer service by assisting shoppers with inquiries, locating items, and offering product recommendations.
- Maintained a clean and organized checkout area, ensuring a welcoming environment for customers.
Senior Aviation IT Engineer, Technical Records
Lufthansa Technic
12.2017 - 01.2023
- Supervised multiple aviation IT projects with a focus on system operations and technical documentation, ensuring successful project delivery while adhering to industry standards.
- Acted as the primary Point of Contact for clients, managing complex business demands and ensuring that project contracts were fulfilled efficiently and accurately.
- Supported data analysis and technical acceptance services, performing quality audits and identifying discrepancies in technical records.
- Maintained and updated technical records.
- Collaborated with cross-functional teams.
- Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
- Led a team of junior engineers in successful project execution while fostering a positive working environment that encouraged professional growth.
Trainee Aviation Technician
Pawan Hans Helicopters Ltd.
01.2013 - 07.2013
- Assisted in Line Maintenance of Helicopters
- Assisted and played key role in "D" check of Helicopter.
Education
Master of Management
Crandall University
Moncton, NBBachelor of Science - Aircraft Maintenance Engineer
Singhania University
Rajasthan, India12.2017
Aircraft Maintenance Engineering -
NDC Institute of Aircraft Maintenance Engineering
08.2013
Skills
- MS Office Proficiency
- Training and mentoring
- Teamwork
- Delegation Skill
- Leadership
- Effective Project planning & Management
- Punctuality
- Problem-solving skills
- Customer Service
Accomplishments
- Optimized inventory management, reducing spoilage and waste by 23% through accurate forecasting and stock control.
- Improved team performance and retention by providing comprehensive training and fostering a positive work environment.
- Recognized as the Best Performer Department Manager for two consecutive months, demonstrating exceptional leadership, operational efficiency, and team management.
- Successfully completed digital migration automation project of Swiss airline, Frontier airline for Lufthansa Technic.
- Helped Air hong kong, and Ameriejet client to maintain digital records , quality audit and provided traceability of records in freighter conversation check.
- Implemented process improvements that reduced turnaround time for technical acceptance services.
Department Manager
Aviation
Languages
English
Hindi
Gujarati
Certification
Certifications (In Progress):
- Certified Project Management Professional (CAPM) – Currently studying for certification.
Timeline
Department Manager - Bakery
Walmart
07.2024 - Current
Cashier
Value Village Thrift Stores
07.2023 - 04.2024
Department Manager - Dairy-Frozen
Walmart
06.2023 - 06.2024
Senior Aviation IT Engineer, Technical Records
Lufthansa Technic
12.2017 - 01.2023
Trainee Aviation Technician
Pawan Hans Helicopters Ltd.
01.2013 - 07.2013
Master of Management
Crandall University
Bachelor of Science - Aircraft Maintenance Engineer
Singhania University
Aircraft Maintenance Engineering -
NDC Institute of Aircraft Maintenance Engineering
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