Summary
Overview
Work History
Education
Skills
Languages
Certification
Licenses
Timeline
Generic

Vishal Raj

Mississauga,ON

Summary

Proven track record of enhancing customer satisfaction and team performance at McDonald's Restaurant, showcasing exceptional schedule management and communication skills. Mastered the art of patience and understanding, significantly improving service quality and resolving conflicts efficiently. Expert in navigation, ensuring timely and safe transportation as an Uber Driver.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Uber Driver

Uber
09.2023 - Current


  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.

Manager

McDonald's Restaurant
07.2020 - 08.2021
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Hospitality And Restaurant Operations

Niagara College
Welland, ON
05.2020

Skills

  • Schedule Management
  • Excellent navigation
  • Patience and understanding
  • Customer Service

Languages

English
Full Professional

Certification

First aid certified

Licenses

Class 1 license holder

Timeline

Uber Driver

Uber
09.2023 - Current

Manager

McDonald's Restaurant
07.2020 - 08.2021

Hospitality And Restaurant Operations

Niagara College

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Vishal Raj