Dynamic startup founder and former COO at Sawubona Canada Immigration Inc., skilled in strategic negotiation and new business development. Successfully drove product launches and secured funding, while enhancing brand reputation through strong partnerships. Proven adaptability and resilience in leading teams through change, fostering a culture of growth and innovation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Startup Founder
Bridging Square Inc.
08.2021 - Current
Conducted target market research to scope out industry competition and identify advantageous trends.
Drove product development from concept to launch, ensuring alignment with customer needs.
Built an extensive network of connections within the industry, facilitating collaboration and resource sharing among startups.
Established strong partnerships with key industry players for greater market presence.
Secured funding for the startup by delivering persuasive pitches to investors.
Created and monitored promotional approaches to increase sales and profit levels.
Chief Operating Officer
Sawubona Canada Immigration Inc.
02.2021 - Current
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
Drove revenue growth with the successful launch of new products and services to meet customer needs.
Identified and pursued business development opportunities to grow organization and increase revenue.
Implemented robust risk management strategies, safeguarding company assets and minimizing potential liabilities.
Played a critical role in mergers and acquisitions activities; including due diligence processes, negotiations, integration planning, and execution efforts to ensure seamless transitions.
Negotiated high-value contracts with major suppliers, securing favorable terms that resulted in significant cost savings.
Championed adoption of customer relationship management (CRM) software, enhancing sales team efficiency and customer engagement.
Branch Manager
WWICS Immigration Consultancy
05.2017 - 01.2021
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Complied with regulatory guidelines and requirements.
Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
Negotiated with vendors to secure cost-effective solutions for branch operations, significantly lowering overhead costs.
Directed recruitment and onboarding efforts, assembling high-performing team committed to achieving branch objectives.
Reaching out to the market and create opportunities by opening new channels for third party revenues (like communities, non-profitable trusts etc.)
Education
MBA - Marketing And Finance
Kurukshetra University
08-2011
Skills
Strategic thinking
Adaptability and resilience
Delegation and empowerment
Data-driven decision making
New business development
Building rapport
Public relations
Crisis management
Marketing
Brand promotion
Strategic negotiation
Languages
English
Full Professional
French
Limited Working
Hindi
Full Professional
Punjabi
Full Professional
Certification
SAS V9.0 Training
Interests
Web Development and Design
Outdoor Recreation
Backpacking and Hiking
Getting involved in local advocacy groups to promote positive change in the community
I enjoy helping others and giving back to the community
Gym Workouts
Timeline
Startup Founder
Bridging Square Inc.
08.2021 - Current
Chief Operating Officer
Sawubona Canada Immigration Inc.
02.2021 - Current
Branch Manager
WWICS Immigration Consultancy
05.2017 - 01.2021
MBA - Marketing And Finance
Kurukshetra University
SAS V9.0
The SAS V9.0 Certification is a professional credential that validates an individual’s ability to work with SAS software version 9, widely used in data management, statistical analysis, and business intelligence. It is designed for programmers, analysts, and data professionals who use SAS in their daily work.
Key Highlights:
Focus Areas: Data access, data manipulation, data transformation, statistical analysis, and reporting using SAS Base programming (V9).
Core Skills Tested: Writing SAS programs and syntax.
Importing/exporting raw data files.
Combining SAS data sets.
Using functions and procedures for data analysis.
Creating reports and handling errors in SAS programs.