Vishal Menon
Test Manager
Halifax,NS
Summary
Currently working as a Test Manager / Architect at IBM with close to 8 years of experience in IT, Testing, and QA analysis. Specialized in developing comprehensive testing strategies and plans, with deep expertise in the Software Testing Life Cycle (STLC) and Defect Logging Life Cycle. Experienced in performing various types of testing, including functional, regression, security, and mobile testing. Major contributions have been made to complex government-related projects. Known for being a collaborative team player with the ability to learn and adapt quickly in fast-paced environments.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
System Integration Test Lead
Payments Canada RTR - IBM
06.2024 - Current
- Led system integration testing for the Clearing & Settlement (C&S) component of the Payments Canada RTR project, ensuring seamless interoperability across systems.
- Created a detailed test plan and test strategy.
- Designed, developed, and executed comprehensive test plans, test cases, and scripts to validate end-to-end functional and non-functional requirements.
- Collaborated with cross-functional teams, including development, business, and infrastructure teams, to resolve integration issues and ensure smooth system interfaces.
- Coordinated and managed test environments, schedules, and resource allocation to meet critical project deadlines.
- Analyzed test results, identified defects, and worked closely with stakeholders to implement timely solutions.
- Ensured compliance with regulatory requirements and industry standards in payments systems.
- Actively contributed to test strategy formulation and risk assessments for system integration, enhancing the overall project quality.
- Provided detailed progress reports to senior management, ensuring transparency and alignment on test milestones and issue resolutions.
Test Manager | Test Architect | Test Lead
IBM - ESDC Ministry, Canada (CURAM)
04.2022 - 06.2024
- Led testing efforts in System Integration, End-to-End, Business, Accessibility, and Reports testing. CURAM based.
- Managed a team of 30 testers and collaborated with stakeholders (Accenture, Deloitte, ESDC).
- Formulated comprehensive test strategies, executed detailed test plans, and delivered high-quality software.
- Improved software quality through robust test plans, regression testing, and automated processes.
- Reduced defects in production and improved project timelines through efficient resource management.
- Mentored junior testers and fostered a culture of continuous improvement and best practices.
- Enhanced collaboration with development teams to align test objectives and improve communication.
- Managed vendor relationships for high-quality third-party testing services.
- Implemented risk management strategies to proactively address potential challenges.
- Authored documentation for knowledge transfer, maintained defect databases, and managed defect reporting systems.
- Championed innovation by researching emerging technologies and methodologies.
- Generated, analyzed, and presented test metrics and reports to project stakeholders, ensuring data-driven decision-making.
- Created a successful POC to streamline reports testing .
- Operated under Agile/Scrum frameworks, completing releases and sprints effectively.
- Established metrics-driven processes to measure testing effectiveness and drive continuous improvements.
- Delivered successful 1.1 and parallel releases, including Accessibility Testing and POC reports.
- Optimized 462 E2E scenarios to 208
- Participated and collaborated on Project replanning
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Teamed on planned tests and time-sensitive ad hoc requests.
- Defined and identified test cases for new application development.
- Provided reports on milestones, issues and test concerns to project managers for assistance.
- Managed cross-functional teams, providing guidance and supervision to junior testers and ensuring proper adherence to best practices.
- Streamlined testing processes to identify areas in need of improvement.
- Provided expert insight into system requirements, collaborating with stakeholders to establish clear expectations for project outcomes.
- Managed end-to-end testing projects from inception through delivery, ensuring timely completion within budget constraints.
- Maintained up-to-date documentation on test cases, scripts, results, and defect tracking systems for easy reference during audits or reviews.
- Developed and maintained defect databases for known issues.
- Maintained bug reporting system for logged faults, delegating issues to development personnel for remediation.
- Improved project delivery timelines by efficiently managing testing resources and schedules.
- Mentored junior team members by providing guidance on industry best practices and advanced testing techniques.
- Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
Senior QA Analyst | Test Lead
MCCSS-SAMS, Canada (CURAM)
10.2016 - 04.2022
- Assisted Curam application developers and technical support staff in identifying and resolving defects.
- Authored more than CURAM 700 test cases.
- Delivered and successfully delivered 17+ test releases.
- Responsible for Smoke, Functional, Regression, Reports, Cognos, Interface, Integration, and Financial Testing.
- Worked on various modules like Reports, COTs, Client Portal, Ontario Works, and ODSP benefits (Ontario Disability Support Program), Letters.
- Gathering the test input data.
- Test input data includes pre-condition, test input, test result, test regression data.
- Managed and imparted knowledge transfer sessions to offshore team.
- Conducted Lunch and Learn Sessions
- Worked in Agile development environment with frequently changing requirements and features set
- Analysis of Business/system and Design Requirement Document and UAT testing (Client Site)
- Analyze, develop, debug, execute, maintain, and document test cases
- Responsible for testing of multiple enhancement features on the website
- Identified, analyzed the test data and environment requirements, failure modes, quality factors and specifications
- Responsible for testing Client Portals and Functional areas related to financial reports and GUI testing on different environments and browsers
- Participated in knowledge transfer with business units, and offshore teams
- Test Plan execution and defect management / logging and tracking on HP QC.
- Championed the adoption of Agile methodologies within the QA department, promoting flexibility in response to evolving project needs.
- Conducted risk assessments for potential software releases, ensuring optimal product stability before launch.
- Performed end-to-end testing on web applications, ensuring an exceptional user experience across various platforms and devices.
- Worked closely with developers to reproduce and troubleshoot complex bugs, facilitating timely fixes and enhanced product quality.
- Mentored junior team members in QA best practices, fostering a culture of continuous learning and professional growth.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Kept scripts and test cases updated with current requirements.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
Quality Assurance Analyst
CSC: CANADA CORRECTIONS (ONTARIO HEALTH MINISTRY), Canada
08.2016 - 10.2016
- Analysis of Business Requirement Document
- Responsible for reviewing and execution of test plan and test cases
- Responsible for creating Security and Functional Test Cases
- Responsible for Smoke Testing, Retesting, Functional and Security Testing
- Created detailed Bug incident reports for developers
- Participated in updating Traceability Matrix
- Responsible for Defect Logging and Reporting.Wrote
- Wrote more than 250 test cases
- Delivered close to 5 successful test releases
Quality Assurance Analyst
Weston Foods, Canada
05.2016 - 08.2016
- Worked in agile environment
- Responsible for preparation, reviewing and execution of test plan, test scenarios and test cases
- Logged defects and bugs in visual studio
- Responsible for design, evaluate, and execute test cases for Mobile, Functional, Exploratory, GUI, Bug fix, regression testing
- Preparation of decision tables to ensure the maximum test coverage
- Mapping test cases to the corresponding requirements using traceability metrics
- Help developers to reproduce errors, and ensure that defects are fixed
- Effectively document and analyze all test results to accurately assess product quality
- Defect reporting and tracking using MS Product Visual Studio.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
- Improved product reliability by executing rigorous test plans and ensuring software met established requirements.
- Collaborated with development teams to identify, track, and resolve software defects in a timely manner.
Education
Masters In Engineering - Engineering
Dalhousie University
Halifax, NS 01.2014 - 01.2015
Skills
Test Execution Management
Functional Testing
Test Planning
Team Coordination
Training and mentoring
Time Management
Defect Tracking and Reporting
Test Plans and Test Methodologies
Manual Testing
Test case design
Business Analysis
System Testing
Requirements Analysis
Stakeholder Management
Teamwork and Collaboration
Project management skills
Test Management Tools
Proficient in
- SQL
- JIRA
- HP ALM
- ADO
- VISUAL STUDIO TEST MANAGER
- OPCON for Batches
- Azure Data Factory
Digitalcredentials
- Watsonx.data Sales Foundation - 2024
- ISTQB
- IBM watsonx Essentials - 2024
- Government Insights and Solutions (Silver) - 2023
- Advancing Accessibility - 2023
- Microsoft Certified: Azure Fundamentals - 2022
- Government Insights and Solutions (Bronze) - 2021
- Certified SAFe 5 Scrum Master - 2021
- IBM Garage Methodology Explorer - 2021
- Cloud Essentials - 2021
- Government Industry Jumpstart - 2019
Timeline
System Integration Test Lead
Payments Canada RTR - IBM
06.2024 - Current
Test Manager | Test Architect | Test Lead
IBM - ESDC Ministry, Canada (CURAM)
04.2022 - 06.2024
Senior QA Analyst | Test Lead
MCCSS-SAMS, Canada (CURAM)
10.2016 - 04.2022
Quality Assurance Analyst
CSC: CANADA CORRECTIONS (ONTARIO HEALTH MINISTRY), Canada
08.2016 - 10.2016
Quality Assurance Analyst
Weston Foods, Canada
05.2016 - 08.2016
Masters In Engineering - Engineering
Dalhousie University
01.2014 - 01.2015
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