Vishal Mann

Operations Manager: This role oversees day-to-day operations, including inventory management, order processing, and ensuring efficient workflows in the electronics store or repair shop.

Sales and Marketing Manager: Responsible for creating and executing marketing strategies, managing sales staff, and promoting the business to attract new customers and retain existing ones.

Electronics Technician/Repair Specialist: If the business offers electronics repair services, having a skilled technician is crucial. They diagnose and fix issues with electronic devices, such as smartphones, laptops, or home electronics.

Customer Service Representative: Provides excellent customer service by addressing inquiries, processing orders, handling returns, and ensuring customer satisfaction.

Accountant/Bookkeeper: Manages financial records, tracks expenses, prepares financial statements, and ensures compliance with tax regulations.

Inventory Manager: Responsible for monitoring and managing inventory levels, ordering stock, and minimizing wastage or overstocking of electronic components and devices.

IT Specialist: Ensures that the business's computer systems, software, and networks are running smoothly, and data is secure. This role is essential for businesses that rely on electronic point-of-sale systems and online operations.

Procurement Specialist: Focuses on sourcing quality electronic components and products from suppliers, negotiating contracts, and managing supplier relationships to ensure competitive pricing and timely delivery.

Quality Control Manager: Ensures that products and services meet quality standards and customer expectations, conducting inspections, and implementing quality control processes.

Human Resources Manager: Handles recruitment, employee relations, payroll, and compliance with labor laws, fostering a positive work environment and staff development.

Legal and Compliance Advisor: Helps the business navigate legal matters, contracts, permits, and ensures compliance with industry regulations and intellectual property rights.

Customer Experience Manager: Concentrates on enhancing the overall customer experience by gathering feedback, implementing improvements, and ensuring customer loyalty and satisfaction.

E-commerce Manager: If the business operates online, this role focuses on managing the website, online sales platforms, and digital marketing to drive online sales and reach a wider audience.

Shipping and Logistics Coordinator: Manages shipping, tracking, and delivery of electronic products to customers, optimizing shipping costs and delivery times.

Technical Support Specialist: Offers technical assistance to customers, answering questions, troubleshooting issues, and providing guidance on electronic products.

In a small electronics business, team members may take on multiple roles to adapt to the size and needs of the operation. As a business grows, it may become feasible to hire specialists for each of these roles to ensure efficiency and excellence in each area.

Regenerate

• Managed inventory control, cash control, and store opening and closing procedures