Vishal Lohiya
Sudbury,Canada
Summary
Hospitality professional with expertise in QSR currently working in Burger king as a Restaurant Shift manager, my expertise involved with excellent customer service, leading day to day operations according to brand standards, team management & training, food safety and hygiene practices, Planned and daily maintenance tasks of equipment's, managing invoices and controlling food cost of restaurant, achieving daily sale targets generating revenue.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Shift Manager
Burger King
07.2023 - Current
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Excelled in every store position and regularly backed up front-line staff.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
Restaurant Manager
Domino's Pizza India
12.2022 - 05.2023
- Company Overview: Jubilant Footwork's
- Hospitality professional with expertise in QSR currently working in Domino's Pizza as a Restaurant manager, my expertise involved with excellent customer service, leading day to day operations according to brand standards, team management & training, food safety and hygiene practices, Planned and daily maintenance tasks of equipment's, managing invoices and controlling food cost of restaurant, achieving daily sale targets generating revenue
- Jubilant Footwork's
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
Restaurant Manager
Papa Johns Pizza
05.2021 - 07.2022
Assistant Restaurant Manager
Mcdonald's India
09.2018 - 02.2020
Education
High School Diploma -
Rajasthan Board of Education
06.2012
Bachelor's - Hotel Management & Tourism
Annamalai University
Chandigarh08.2018
Skills
- Excellent Customer Service
- Food Safety & Hygiene Training
- Food & Beverage Operations
- Team Management
- Leadership
- Task Delegation
- Inventory Control
- Cash handling oversight
- Pre-shift walk-through
- Complaint Handling
Certification
- Food Safety Training & Certification awarded from McDonald's.
- Hospitality Experience Training & Certification awarded from McDonald's.
Accomplishments
- Appreciation Certificate awarded in F&B service from Taj group of Hotels Chandigarh.
- Awarded as Shift Management Excellence Course by McDonald's.
- Awarded as Advanced Shift Management Course by McDonald's.
- Awarded as Effective Management Practices by McDonald's.
Languages
English
Hindi
Punjabi
Timeline
Restaurant Shift Manager
Burger King
07.2023 - Current
Restaurant Manager
Domino's Pizza India
12.2022 - 05.2023
Restaurant Manager
Papa Johns Pizza
05.2021 - 07.2022
Assistant Restaurant Manager
Mcdonald's India
09.2018 - 02.2020
High School Diploma -
Rajasthan Board of Education
Bachelor's - Hotel Management & Tourism
Annamalai University
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