Vishal Kumar Sharma
Mississauga,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Supervisor
FarmBoy
08.2022 - 01.2025
- Developed and enforced departmental policies to streamline operations and improve employee accountability
- Monitored inventory levels to ensure timely restocking, minimizing stockouts by 20%
- Maintained compliance with health and safety regulations, reducing incidents by 30%
- Delivered comprehensive training to new employees on policies, procedures, and safety guidelines to ensure compliance with company standards and operational efficiency
- Reviewed accounts receivable and payable records, ensuring adherence to financial policies and accuracy in alignment with company objectives
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Team Leader and Sales Executive
Dollarama
12.2021 - 07.2022
- Conducted sales trend analysis, improving forecasting accuracy and sales performance
- Supervised a team of 8 employees, providing coaching to enhance productivity and customer satisfaction
- Ensured timely replenishment of shelves, maintaining optimal product availability and reducing customer complaints
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Oversaw the receipt of stock from the head office, verified inventory accuracy, and generated memos for recordkeeping and process compliance
- Managed inventory levels by ensuring timely replenishment of stock in both the warehouse and store, reducing stockouts by optimizing stock flow
- Provided exceptional customer service by addressing complaints, resolving issues promptly, and ensuring customer needs were met effectively
- Analyzed sales data to compare current year and previous year performance, identifying trends and opportunities for growth
Business Development Executive
Universal Medical Solutions
12.2017 - 01.2019
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
Business Development Executive
Evolet Healthcare Pvt. Ltd.
12.2016 - 11.2017
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
- Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.
Shipping Executive
Interocean
02.2016 - 11.2016
- Expedited urgent shipments by closely monitoring progress and addressing potential bottlenecks proactively, maintaining client trust and satisfaction.
- Introduced cost-saving initiatives by analyzing historical data on carrier performance and renegotiating contracts accordingly.
- Streamlined shipping processes by implementing efficient documentation procedures, resulting in reduced delays and improved customer satisfaction.
- Managed a team of logistics professionals responsible for coordinating domestic and international shipments across multiple locations.
- Coordinated with suppliers to ensure accurate order fulfillment, minimizing discrepancies and enhancing supply chain reliability.
Education
Business Education Certificate - Business Management
Algoma University
Brampton, ON09-2020
Diploma - Marketing And International Business
Post Graduate Diploma In Management
Dehradun, India06-2016
Bachelor of Arts - Commerce
Bachelors In Commerce
Indore, India05-2014
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Financial management
Languages
English
Full Professional
Hindi
Professional Working
Timeline
Supervisor
FarmBoy
08.2022 - 01.2025
Team Leader and Sales Executive
Dollarama
12.2021 - 07.2022
Business Development Executive
Universal Medical Solutions
12.2017 - 01.2019
Business Development Executive
Evolet Healthcare Pvt. Ltd.
12.2016 - 11.2017
Shipping Executive
Interocean
02.2016 - 11.2016
Business Education Certificate - Business Management
Algoma University
Diploma - Marketing And International Business
Post Graduate Diploma In Management
Bachelor of Arts - Commerce
Bachelors In Commerce
Similar Profiles
Vishal Kumar SharmaVishal Kumar Sharma
Assistant Manager (Cash Department) at FarmBoyAssistant Manager (Cash Department) at FarmBoy
Sam SheahanSam Sheahan
Chef at FarmboyChef at Farmboy
Rehmatpreet SinghRehmatpreet Singh
Warehouse Forklift Operator at farmboyWarehouse Forklift Operator at farmboy