Vishal Kumar Newton
Toronto,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
SR. ASSISTANT RESTAURANT MANAGER
MCDONALDS RESTAURANT INC
TORONTO, CANADA
09.2019 - 10.2022
- Responsible for providing leadership in Restaurant-Recognizing, Motivating Shift Mangers and Team Members and Customer Service Excellence.
- Inventory Management, food Cost control, Stock ordering and managing FIFO/ LIFO.
MULTI UNIT ASSISTANT RESTURANT MANAGER
KFC AND TACO BELL
TORONTO, CANADA
06.2018 - 09.2019
- Responsible for providing leadership in Restaurant-Recognizing, Motivating Shift Mangers and Team Members.
FOOD AND BEVERAGE EXECUTIVE
BEST WESTERN HOTELS AND RESORTS
AMRITSAR, INDIA
02.2018 - 05.2018
SR. FOOD AND BEVERAGE EXECUTIVE
ROYAL ORCHID HOTELS AND RESORTS
AMRITSAR, INDIA
10.2017 - 02.2018
- Increased customer satisfaction by implementing innovative food and beverage menu offerings and service enhancements.
- Collaborated with executive teams to develop business strategies aligned with organizational goals and objectives.
- Conducted regular competitor analysis to remain current with industry trends and identify opportunities for differentiation within the market.
- Spearheaded initiatives for reducing waste in food preparation processes which led to significant cost savings without compromising product quality or customer satisfaction.
- Launched successful promotional events that attracted new clientele and increased repeat visits from loyal customers.
Senior Food and Beverage Executive
Radisson Blu HOTEL AND RESORT
AMRITSAR, INDIA
11.2015 - 07.2017
- Cash handling, maintaining staff training records.
- Shift management, stock orders, pos close open .
- Responsibility on food and Beverage outlets operations of 150 guests plus always . 24 hours run operations.
Food and Beverage Supervisor
HOLIDAY INN BY IHG HOTELS AND RESORTS
AMRITSAR, INDIA
11.2014 - 11.2015
- Cash handling, maintaining staff training records.
SENIOR GUEST SERVICE ASSOCIATE
Radisson Blu HOTEL AND RESORT
AMRITSAR, INDIA
01.2013 - 11.2014
- Cash handling, maintaining Restaurant rules and Regulations.
ASSOCIATE TO TEAM LEADER / SUPERVISOR
BURGER KING INC, C/O SSP, UK THE FOOD TRAVEL EXPERTS
EDINBURGH, UNITED KINGDOM
05.2010 - 12.2012
- Responsible for the P&L of the store.
TEAM LEADER / SUPERVISOR
MILLIES COOKIES (QSR) C/O SSP THE FOOD TRAVEL EXPERTS
EDINBURGH, UNITED KINGDOM
05.2010 - 12.2012
- Fully responsible for P & L of the store.
Self Employed
Marketing , Buying , Selling of Products on Line /offlinemarkets
11.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Diploma in Hotel Management -
International Institute of Hotel Management
Bachelor Degree Of Arts (BA) In Hospitality And Tourism Management - Hospitality And Tourism Management
Edinburgh Napier University
10.2010
Intermediate (10+2) -
D.A.V Public school
Amritsar , India 01.2007
High school (10th grade) -
Shri Ram Ashram Senior Sec.School
01.2005
Skills
- Taking responsibility
- Cash handling
- Proficiency in working with team and can become major team player
- Has got the confidence to face new challenges in my career
- Flexible enough to work in any situation
- Knows basic computing skills (excel, Microsoft office and PowerPoint)
- Keenness of learning new things at each and every moment
- Organizational Skills
- Organization and Time Management
Languages
English
Full Professional
Accomplishments
- 9+Years of work experience in Food and Beverage / Customer service department as multi unit Senior Supervisor And Assistant Management Level in Canada as well as in India Luxury hotel brands l and done 6 Months Industrial Training with the Oberoi hotels in India in all major departments.
- Creates and Nurtures positive work environment that generates good Teamwork, motivation, empowerment and Continuous improvement and passion for providing excellent customer service as per brand standards.
- Identified the global issue for cookies in Lynx and worked with I.T Team to rectify the issue - resulting in a reduced Gap.
- Focusing more on Customer Service by Ensuring more than 85% Positive comments and feedback. Food Cost, Budgeting, gaps, inventory Management, Stock, schedules and Training Etc.
- Demonstrates Self Confidence, Energy and Enthusiasm.
- Sets Service expectations for all guests internally and externally.
- Focus more on providing Training throughout property.
- Understand Brand culture Service.
- Responds quickly and proactively to all guests complaints and provide impactful solutions to make guest stay comfortable.
- Complies with all accounts reports and Assist GM and Food and Beverage manager in operations part.
- Most importantly Develops relationships with all guests To build repeatedly business for company Internally and externally. Find new ways / go extra mile for generating revenue for company as a whole.
Holdingpermanentresidencevisa
CANADA
Personalstatement
I am a highly enthusiastic individual with high motivation and energy levels customer service , capable of working in a team. I wish for a job that involves customer service good working environment, challenges and meeting new people. I consider myself to be hard working and take everyday as a new challenge. My aim for my professional career is to reach a top management position in a well established organization.
Personal Information
- Age: 34
- Date of Birth: 03/09/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
References
AVAILABLE ON REQUEST
Certification
Food handlers certification
First aid CPR certification
Timeline
Self Employed
Marketing , Buying , Selling of Products on Line /offlinemarkets
11.2022 - Current
SR. ASSISTANT RESTAURANT MANAGER
MCDONALDS RESTAURANT INC
09.2019 - 10.2022
MULTI UNIT ASSISTANT RESTURANT MANAGER
KFC AND TACO BELL
06.2018 - 09.2019
FOOD AND BEVERAGE EXECUTIVE
BEST WESTERN HOTELS AND RESORTS
02.2018 - 05.2018
SR. FOOD AND BEVERAGE EXECUTIVE
ROYAL ORCHID HOTELS AND RESORTS
10.2017 - 02.2018
Senior Food and Beverage Executive
Radisson Blu HOTEL AND RESORT
11.2015 - 07.2017
Food and Beverage Supervisor
HOLIDAY INN BY IHG HOTELS AND RESORTS
11.2014 - 11.2015
SENIOR GUEST SERVICE ASSOCIATE
Radisson Blu HOTEL AND RESORT
01.2013 - 11.2014
ASSOCIATE TO TEAM LEADER / SUPERVISOR
BURGER KING INC, C/O SSP, UK THE FOOD TRAVEL EXPERTS
05.2010 - 12.2012
TEAM LEADER / SUPERVISOR
MILLIES COOKIES (QSR) C/O SSP THE FOOD TRAVEL EXPERTS
05.2010 - 12.2012
Diploma in Hotel Management -
International Institute of Hotel Management
Bachelor Degree Of Arts (BA) In Hospitality And Tourism Management - Hospitality And Tourism Management
Edinburgh Napier University
Intermediate (10+2) -
D.A.V Public school
High school (10th grade) -
Shri Ram Ashram Senior Sec.School