Vishal Joshi
Oakville,ON
Summary
Cluster management professional prepared to bring wealth of experience to role. Known for enhancing operational efficiency and driving team success. Strong focus on collaboration and achieving results, with flexibility to adapt to changing needs. Key skills include strategic planning and team leadership.
Experienced with managing multiple locations and optimizing operational processes. Utilizes strategic planning to enhance performance and drive results. Track record of fostering team collaboration and adapting to business changes.
Overview
6
6
years of professional experience
Work History
Cluster Manager
2571299 Ontario Inc.
08.2022 - 04.2025
- Oversaw daily operations and ensured adherence to safety standards across multiple locations.
- Managed inventory levels, optimizing stock management through effective forecasting techniques.
- Led team meetings to enhance communication and align objectives among staff members.
- Implemented process improvements, resulting in increased efficiency and reduced operational costs.
- Trained new employees on operational protocols, fostering a culture of continuous learning.
- Analyzed performance metrics to identify trends and drive strategic decision-making initiatives.
- Developed action plans for underperforming locations, enhancing overall cluster performance.
- Implemented trending initiatives to help drive sales across cluster.
- Maintained compliance with company policies, industry regulations, and best practices across all departments in the cluster.
- Managed cluster expenditure by adhering to set budget.
Manager
Big Bear Supermarket
11.2020 - 12.2021
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored staff on customer service best practices.
- Implemented inventory management systems, reducing stock discrepancies.
- Coordinated promotional events, enhancing customer engagement and sales.
- Analyzed sales data to identify trends, informing product placement strategies.
Sales Associate
2571299 Ontario Inc.
12.2018 - 11.2021
- Executed sales strategies to meet product placement and merchandising standards effectively.
- Streamlined inventory management processes to improve stock accuracy and reduce discrepancies.
- Trained new associates on sales techniques and product knowledge, fostering team development.
- Analyzed customer feedback to identify trends, informing adjustments in service delivery.
- Collaborated with management to develop promotional campaigns that boosted store traffic.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Mohawk College of Applied Arts And Technology
Hamilton, Ontario09-2018
Skills
- Operations management
- Product launches
- Workforce planning
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Organizational skills
- Team leadership
- Active listening
- Corporate communications
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Certification
Smart Serve
Timeline
Cluster Manager
2571299 Ontario Inc.
08.2022 - 04.2025
Manager
Big Bear Supermarket
11.2020 - 12.2021
Sales Associate
2571299 Ontario Inc.
12.2018 - 11.2021
High School Diploma -
Mohawk College of Applied Arts And Technology