Vishal Gundeti
Mississauga,ON
Summary
Self-motivated, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Smart Server Course: Certification in progress.
Overview
2
2
years of professional experience
Work History
Server
Pop Tate's Restaurant And Bar
10.2022 - 06.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Checked guests' identification before serving alcoholic beverages.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Customer Sales and Service Executive
Lifestyle (A Fashion Retail Brand)
02.2022 - 09.2022
- Provided product knowledge and recommendations for Indian ethnic wear brands.
- Trained and mentored two interns in the sales department.
- Created store visual standards.
- Collaborated with store management to develop promotional strategies.
- Inventory management and merchandise restocking as per the requirement.
- Greeted customers and assisted them with product selection.
- Handled customer inquiries and complaints professionally.
Store Associate
Reliance Fresh Retail (A Supermarket)
08.2021 - 01.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Supported loss prevention goals by monitoring shopper behavior.
Education
Graduate Certificate - Marketing Management
Sheridan College
Mississauga, ON08.2024
Master of Business Administration - Marketing
University of Mumbai
India2020
Skills
- Fluent in English, Hindi, Telugu and Marathi languages
- Customer Relations Management
- Sales Techniques
- Microsoft Office
- Quality Assurance & Quality Control
- Team Player
- Efficient communication
- Quick Learner
- Optimistic
Availability
Monday & Tuesday: 5:00 pm to 11:00 pm
Wednesday: 2:00 pm to 11:00 pm
Thursday: 3:00 pm to 11:00 pm
Friday: 1:00 pm to 11:00 pm
Saturday & Sunday: 9:00 am to 11:00 pm
Timeline
Server
Pop Tate's Restaurant And Bar
10.2022 - 06.2023
Customer Sales and Service Executive
Lifestyle (A Fashion Retail Brand)
02.2022 - 09.2022
Store Associate
Reliance Fresh Retail (A Supermarket)
08.2021 - 01.2022
Graduate Certificate - Marketing Management
Sheridan College
Master of Business Administration - Marketing
University of Mumbai
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