Vishal Deshmukh
Goderich,ON
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
15
15
years of professional experience
Work History
Owner
Maxx Convenience Store
06.2023 - Current
Store Dealer
Ohm Energy Corp (Mac's Convenience Store)
09.2021 - 03.2023
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
Business Partner
Mac's Convenience Store
12.2016 - 06.2021
Assistant Manager
Fas Gas Pembina Service
09.2014 - 10.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Retail Supervisor
7 Eleven Canada Inc
08.2013 - 08.2014
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
Sales Support Officer
Intra Occular Pvt. Ltd.
03.2010 - 08.2012
- Reduced order errors with meticulous attention to detail in data entry and order tracking.
- Collaborated with cross-functional teams to ensure seamless execution of sales initiatives and programs.
- Optimized inventory management by maintaining accurate records, ensuring product availability for timely fulfillment of orders.
- Maintained a comprehensive understanding of product offerings to provide relevant information to customers when necessary effectively.
Customer Service Representative
Aditya Birla Minacs
09.2009 - 03.2010
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Bachelor of Commerce - Accounting And Finance
The M. S. University of Baroda
Vadodara, India04.2006
Skills
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Client Service
Business Management
Staff Management
Financial Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Reference
Mr. Dean Lindsay
Employee, Compass Minerals - Goderich, ON
Phone: (519) 440 6937
Timeline
Owner
Maxx Convenience Store
06.2023 - Current
Store Dealer
Ohm Energy Corp (Mac's Convenience Store)
09.2021 - 03.2023
Business Partner
Mac's Convenience Store
12.2016 - 06.2021
Assistant Manager
Fas Gas Pembina Service
09.2014 - 10.2016
Retail Supervisor
7 Eleven Canada Inc
08.2013 - 08.2014
Sales Support Officer
Intra Occular Pvt. Ltd.
03.2010 - 08.2012
Customer Service Representative
Aditya Birla Minacs
09.2009 - 03.2010
Bachelor of Commerce - Accounting And Finance
The M. S. University of Baroda
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