Dynamic sales consultant with a proven track record of generating $1.3M in annual revenue. Expertise in customer relationship management, sales strategy development, and upselling to enhance client satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Consultant
The Brick Warehouse
Thunder Bay, ON
08.2024 - 04.2026
Generated over $1.3M in annual revenue (2025) from a satellite retail location in Thunder Bay
Achieved Salesperson of the Year (2025)
Earned Salesperson of the Month 4 times within the same year
Rapidly advanced performance despite being part-time in Q1, transitioning to full-time
Developed strong product knowledge to enhance customer interactions and drive sales.
Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Collaborated with team members to achieve monthly sales targets through effective strategies.
Senior Client Service Specialist
UniFocus
Delhi, India
07.2022 - 12.2023
Enhanced client satisfaction by resolving inquiries and issues promptly.
Collaborated with cross-functional teams to streamline service delivery processes.
Developed training materials for new team members on client service protocols.
Analyzed client feedback to identify trends and recommend service improvements.
Conducted regular follow-ups with clients to ensure ongoing satisfaction with services provided.
Identified opportunities for upselling and cross-selling products, driving revenue growth by deepening existing client relationships.
Spearheaded initiatives to improve the overall client experience through continuous process improvement measures and effective change management strategies.
Education
Aerospace Manufacturing - Aerospace
Confederation College of Applied Arts And Technology
Thunder Bay
06-2025
Bachelor of Technology - Aerospace Engineering
Amity University
Uttar Pradesh, India
07-2021
Skills
Time management
Customer relationship management
CRM proficiency
Objection handling
B2B and B2C sales
Relationship management
Sales strategy development
Systems and software expertise
Product merchandising
Complex Problem-solving
Upselling and cross selling
Exceeds sales goals
Accomplishments
Ranked #11 in Prairies South region for 2025.
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Native or Bilingual
Timeline
Sales Consultant
The Brick Warehouse
08.2024 - 04.2026
Senior Client Service Specialist
UniFocus
07.2022 - 12.2023
Aerospace Manufacturing - Aerospace
Confederation College of Applied Arts And Technology