Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Vishal Bhalla

Winnipeg

Summary

Dynamic sales consultant with a proven track record of generating $1.3M in annual revenue. Expertise in customer relationship management, sales strategy development, and upselling to enhance client satisfaction.

Overview

4
4
years of professional experience

Work History

Sales Consultant

The Brick Warehouse
Thunder Bay, ON
08.2024 - 04.2026
  • Generated over $1.3M in annual revenue (2025) from a satellite retail location in Thunder Bay
  • Achieved Salesperson of the Year (2025)
  • Earned Salesperson of the Month 4 times within the same year
  • Rapidly advanced performance despite being part-time in Q1, transitioning to full-time
  • Developed strong product knowledge to enhance customer interactions and drive sales.
  • Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Collaborated with team members to achieve monthly sales targets through effective strategies.

Senior Client Service Specialist

UniFocus
Delhi, India
07.2022 - 12.2023
  • Enhanced client satisfaction by resolving inquiries and issues promptly.
  • Collaborated with cross-functional teams to streamline service delivery processes.
  • Developed training materials for new team members on client service protocols.
  • Analyzed client feedback to identify trends and recommend service improvements.
  • Conducted regular follow-ups with clients to ensure ongoing satisfaction with services provided.
  • Identified opportunities for upselling and cross-selling products, driving revenue growth by deepening existing client relationships.
  • Spearheaded initiatives to improve the overall client experience through continuous process improvement measures and effective change management strategies.

Education

Aerospace Manufacturing - Aerospace

Confederation College of Applied Arts And Technology
Thunder Bay
06-2025

Bachelor of Technology - Aerospace Engineering

Amity University
Uttar Pradesh, India
07-2021

Skills

  • Time management
  • Customer relationship management
  • CRM proficiency
  • Objection handling
  • B2B and B2C sales
  • Relationship management
  • Sales strategy development
  • Systems and software expertise
  • Product merchandising
  • Complex Problem-solving
  • Upselling and cross selling
  • Exceeds sales goals

Accomplishments

  • Ranked #11 in Prairies South region for 2025.

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Native or Bilingual

Timeline

Sales Consultant

The Brick Warehouse
08.2024 - 04.2026

Senior Client Service Specialist

UniFocus
07.2022 - 12.2023

Aerospace Manufacturing - Aerospace

Confederation College of Applied Arts And Technology

Bachelor of Technology - Aerospace Engineering

Amity University
Vishal Bhalla