Vishal Bashetty
Moncton
Summary
Professional Summary
Results-driven retail leader with over 5 years of experience in customer service, retail operations, inventory management, and team leadership, including more than 2 years in assistant management roles. Proven ability to lead high-performing teams, optimize daily operations, maintain merchandising standards, and deliver exceptional customer experiences in fast-paced retail environments. Experienced in receiving operations, inventory control, staff training, scheduling, and driving operational efficiency while fostering a positive and inclusive workplace culture. Recognized for strong problem-solving, communication, and leadership skills, with a commitment to achieving business goals and supporting team success.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Assistant Manager
Loblaw Companies
Dieppe, NB
01.2026 - Current
- Streamlined operational workflows to enhance team efficiency and productivity.
- Collaborated with cross-functional teams to implement strategic initiatives and improve service delivery.
- Trained and mentored junior staff, fostering a culture of continuous improvement and skill development.
- Analyzed performance data to identify trends and recommend actionable solutions for process optimization.
Shift Manager
FMI GROUP CA
Moncton, NB
06.2025 - 01.2026
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Excelled in every store position and regularly backed up front-line staff.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
Assistant Manager
AI Premium
Scarborough, ON
09.2023 - 05.2025
- Supervised and motivated a team of 26 employees to deliver exceptional customer service and meet performance goals.
- Managed staff scheduling, training, and performance evaluations to ensure an efficient and productive work environment.
- Oversaw inventory management, including receiving all produce deliveries, stock ordering, vendor coordination, and minimizing waste through efficient processes.
- Operated walkie stackers to facilitate efficient inventory handling and storage after obtaining a walkie stacker license.
- Monitored daily operations, ensuring compliance with company policies, health, and safety standards.
- Assisted in budgeting and sales forecasting, contributing to achieving and surpassing revenue targets.
- Designed and implemented strategies to optimize workflow and improve overall store efficiency.
- Took initiative in resolving customer complaints and complex issues, enhancing customer satisfaction and loyalty.
- Regularly handled managerial duties, including opening and closing the store, cash reconciliation, and operational reporting.
Produce Clerk
AI Premium
Scarborough, ON
12.2022 - 08.2023
- Maintained inventory levels and ensured the availability of fresh, high-quality produce.
- Organized and replenished produce displays to maximize visual appeal and sales.
- Provided excellent customer service by assisting with inquiries, offering product recommendations, and resolving concerns promptly.
- Conducted regular quality checks on produce to remove expired or damaged items, ensuring compliance with health and safety standards.
- Improved efficiency in restocking and display organization, reducing setup times and maintaining a clean, organized work environment.
- Collaborated with team members to manage peak hours effectively, ensuring smooth operations and high customer satisfaction.
- Gained recognition from supervisors for continuous improvement in productivity, speed, and attention to detail.
Trainer
FedEx Ground
Toronto, ON
05.2022 - 12.2022
- Conducted comprehensive onboarding and training sessions for new hires, focusing on safety protocols, operational procedures, and company standards.
- Mentored team members to enhance their skills and ensure seamless integration into high-paced operations.
- Developed and delivered hands-on training programs that improved new hire productivity by 20% within the first month.
- Monitored trainee progress, providing constructive feedback and guidance to support their development.
- Played a pivotal role in maintaining 100% compliance with safety and operational regulations during training sessions.
- Streamlined training processes, reducing onboarding time by 15% while maintaining quality standards.
- Collaborated with management to identify training needs and implement strategies to address skill gaps.
- Earned recognition from supervisors for exceptional training effectiveness and team-building efforts.
Package Handler
FedEx Ground
Woodbridge, ON
10.2021 - 04.2022
- Handled and processed over 500 packages daily, ensuring accurate sorting and timely deliveries.
- Contributed to a team that consistently achieved 100% on-time delivery rates during peak shipping seasons.
- Inspected packages for damage, maintaining a 99% quality assurance rate in package handling.
- Played a vital role in reducing unloading times by 15% through efficient teamwork and strategic organization.
- Collaborated with team members to meet and exceed daily goals, processing up to 10,000 packages per shift collectively.
- Earned recognition from supervisors for maintaining high productivity levels and adhering to strict safety protocols.
Education
Post Graduate Diploma - Construction Project Management
Centennial College
Scarborough, ONB.Tech - Civil Engineering
Satyabhama College
IndiaSkills
- Leadership
- Organizational Skills
- Customer Service
- Sales and Marketing
- Adaptability
- Conflict Resolution
- Schedule oversight
- Team building
- Communication
- Problem-Solving
- Team Management
- Financial Management
- Attention to Detail
- Technical Proficiency
- Cash handling
- Energetic and enthusiastic
Certification
Walkie Stacker License – Raymond Intralogistics Solutions
Timeline
Assistant Manager
Loblaw Companies
01.2026 - Current
Shift Manager
FMI GROUP CA
06.2025 - 01.2026
Assistant Manager
AI Premium
09.2023 - 05.2025
Produce Clerk
AI Premium
12.2022 - 08.2023
Trainer
FedEx Ground
05.2022 - 12.2022
Package Handler
FedEx Ground
10.2021 - 04.2022
B.Tech - Civil Engineering
Satyabhama College
Post Graduate Diploma - Construction Project Management
Centennial College