Vishal
North York,Canada
Summary
Customer-focused hospitality professional with hands-on experience in a fast-paced bakery environment. Skilled in preparing beverages and food items, maintaining cleanliness standards, handling cash transactions, and delivering warm, personalized customer service. Experienced in multitasking during busy hours while ensuring accuracy and quality. Excited to bring strong teamwork, efficiency, and a passion for creating positive workplace environment to your company.
Overview
5
5
years of professional experience
Work History
Baker
Milano Bakeries
Vaughan, Ontario
08.2025 - 12.2025
- Operated mixing and baking equipment to produce various baked goods.
- Followed standardized recipes to ensure product consistency and quality.
- Monitored baking times and temperatures to achieve optimal product results.
- Organized supplies in designated storage areas to ensure easy access when needed.
- Maintained cleanliness of workstations and adhered to food safety protocols.
- Cleaned, sanitized and restocked workstations at end of shift.
Financial Services Officer
Gatestone & Co
Toronto, Ontario
09.2022 - 05.2024
- Provided excellent customer service by engaging, listening, and understanding the financial needs of almost 150 potential customers / day.
- Resolving business debts by presenting more advantageous proposals to business proprietors and their legal representatives.
- Collecting payments, debts, handle customer credit accounts, and providing flexible solutions to customers to resolve their debt.
- Generated new business leads through targeted marketing campaigns focused on prospective clients in need of financial services.
- Skip tracing, and maintaining accounts when needed to find additional customer contact information and to collect on delinquent accounts.
- Enhanced financial reporting accuracy by streamlining data collection and analysis processes.
Guest Service Agent (GSA)
Petro Canada
North York, ON
02.2021 - 12.2021
- Handling customers at peak times during the day, and assisting them with their needs, and requirements.
- Resolve problems that arise, such as customer complaints and supply shortages.
- Sell merchandise, and prepare reports on sales volumes, merchandising and personnel matters.
- Organize, and maintain inventory.
- Manage cash, and oversee payroll administration.
Education
Post-secondary Diploma - Energy Systems Engineering Technology
Centennial College
Scarborough, ON05-2022
Bachelors - Electrical Engineering
G.N.E. College
India, Ludhiana05-2019
Diploma - Electrical Engineering
Mehr Chand Polytechnic College
India, Jalandhar05-2016
Skills
- Recipe formulation
- Food safety compliance
- Quality control
- Baking techniques
- Equipment maintenance
- Inventory management
- Sales reporting
- Time management
- Team collaboration
- Customer relationship management
Languages
- English
- Hindi
- Punjabi
Timeline
Baker
Milano Bakeries
08.2025 - 12.2025
Financial Services Officer
Gatestone & Co
09.2022 - 05.2024
Guest Service Agent (GSA)
Petro Canada
02.2021 - 12.2021
Post-secondary Diploma - Energy Systems Engineering Technology
Centennial College
Bachelors - Electrical Engineering
G.N.E. College
Diploma - Electrical Engineering
Mehr Chand Polytechnic College