Vishal
Toronto,ON
Summary
A dedicated and adaptable Data Analyst with a strong background in security, customer service, logistics, and data analytics. Proficient in using Tableau, Python, and R to analyze complex datasets, build visualizations, and provide actionable insights. Experienced in customer relationship management, driving sales, and ensuring high customer satisfaction and retention. Known for a results-driven attitude, problem-solving abilities, and effective team collaboration. Seeking opportunities to leverage data-driven solutions to contribute to organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate and Order Management Associate
Our Home Appliances
06.2023 - 12.2024
- Supported the efficient operation of the warehouse by overseeing the movement and organization of materials
- Monitored and operated automated conveyors, ensuring continuous material flow and troubleshooting any system inefficiencies
- Collaborated with colleagues to improve workflow, reduce delays, and optimize overall operational efficiency
- Conducted routine inspections and basic maintenance of machinery to prevent system breakdowns and ensure smooth operations
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Warehouse Associate
Walmart Distribution Center
12.2021 - 05.2023
- Played a key role in inventory management, assisting with sorting, organizing, and processing product shipments efficiently
- Operated automated systems and conveyors to ensure timely order fulfillment and minimize system disruptions
- Identified and resolved minor technical issues with warehouse equipment, escalating more complex problems when necessary
- Ensured strict adherence to safety standards, including proper use of PPE and compliance with WHMIS guidelines
- Worked effectively within a fast-paced team environment, consistently meeting productivity goals and maintaining high operational standards
Customer Service Associate and Cashier
Dollarama
09.2021 - 12.2021
- Processed high-volume weekend transactions efficiently and accurately, ensuring smooth and fast checkout operations.
- Provided exceptional weekend customer service by assisting shoppers with product inquiries, resolving issues, and ensuring a positive shopping experience.
- Managed long weekend shifts, adapting to increased foot traffic and maintaining store organization to meet customer needs.
- Collaborated with team members during busy weekends to restock shelves, maintain inventory levels, and ensure the store was fully prepared for peak hours.
Retail Operations Associate
DMart
05.2020 - 10.2021
- Contributed to the efficient receiving, storing, and distribution of products in a high-volume retail warehouse
- Managed inventory using both manual and automated systems, ensuring accurate product tracking and timely order processing
- Conducted regular maintenance checks on warehouse equipment, identifying and addressing minor issues to minimize downtime
- Followed strict safety guidelines, including the use of PPE, and adhered to proper lifting techniques in all tasks
- Collaborated with senior team members to resolve mechanical and electrical issues, minimizing operational disruptions
- Adapted to dynamic workflows and met production targets in a fast-paced work environment
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Streamlined inventory processes to optimize supply management and reduce downtime.
Education
Post-Graduate Certificate in Data Analytics - Information And Computer Systems
St. Clair College of Applied Arts And Technology
Toronto, ON12-2024
Master of Science - Computer Engineering
Sheridan College
Brampton, ON09-2023
Bachelor of Science - Computer And Information Systems
Guru Nanak Dev University (GNDU), India
05-2021
Skills
- Demand Forecasting & Inventory Accuracy
- Warehouse Organization & Storage Optimization
- Logistics Planning & Stock Replenishment
- Inventory Auditing & Cycle Counting
- Supply Inventory Management & Attention to Detail
- Warehouse Operations & Management
- Loading & Unloading
- Material Handling & Logistics Oversight
- Hazard Identification & Process Review
- Continuous Improvement & Supply Chain Coordination
Inventory & Warehouse Management:
Warehouse Operations:
Team & Labor Management:
- Managing Laborers & Mentoring/Training
- Team Support & Collaboration
- Relationship Development & Customer Relations
- Clear Communication & Team Communication
- Problem-Solving & Critical Thinking
- Task Prioritization & Email Management
- Data Documentation & Reporting
- Email Response & Shipping/Receiving
- Positive Attitude & Friendly Demeanor
- Computer Skills & Email Management
- Calm Under Pressure
Problem-Solving & Critical Thinking:
General Skills:
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Elementary
Certification
- CPR Levels B & C
- First Aid
- Ontario Security Guard License
- Health and Safety Awareness
- Smart Serve
Interests
- Web Design
- Website Development
- Data Handling
- Data Visualization
Timeline
Sales Associate and Order Management Associate
Our Home Appliances
06.2023 - 12.2024
Warehouse Associate
Walmart Distribution Center
12.2021 - 05.2023
Customer Service Associate and Cashier
Dollarama
09.2021 - 12.2021
Retail Operations Associate
DMart
05.2020 - 10.2021
Post-Graduate Certificate in Data Analytics - Information And Computer Systems
St. Clair College of Applied Arts And Technology
Master of Science - Computer Engineering
Sheridan College
Bachelor of Science - Computer And Information Systems
Guru Nanak Dev University (GNDU), India
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