Vishakha Menon

• Supervise and coordinate the activities of the crew during a shift.
• Ensure that all operational and food safety procedures are followed.
• Handle customer complaints and resolve issues promptly.
• Train new crew members and monitor their performance.

Proficiently managing diverse client travel queries, I provide tailored solutions with a focus on precision and client satisfaction.

My expertise lies in offering comprehensive assistance, addressing inquiries, and ensuring a seamless resolution to meet the unique needs of each client.

In the role of Lead Planner, I adeptly managed corporate clients, crafting and presenting tailored proposals. My responsibilities extended to negotiating contracts with prestigious hotels and vendors.

Executing flawless events according to established itineraries, I liaised with renowned 5-star establishments like Taj, Marriott, and ITC. My expertise encompassed understanding client needs, coordinating with vendors for presentation equipment, and overseeing operational details.

I ensured seamless event execution, adhering to planned activities and client-approved objectives, achieving a harmonious fusion of vision and implementation.

In my role, I specialized in curating USA and Canada packages for both B2B and B2C clients. Engaging with agents and clients, I diligently prepared tailored quotations, ensuring alignment with their specific requirements.

I managed end-to-end tour execution, from initial proposals to confirming bookings and providing clients with detailed vouchers for accommodations, transports, and activities.

My commitment extended to offering 24/7 virtual assistance, ensuring clients experienced a seamless and stress-free journey throughout their exploration of the USA and Canada.