Vishakh Ulemale

• Delivered exceptional customer service through in-person, phone, and email interactions, ensuring positive experiences, and prompt issue resolution.
• Trained and mentored team members on sales techniques, product knowledge, and company policies, enhancing performance and business growth.
• Managed inventory levels, conducted stock checks, and placed orders to maintain product availability, and operational efficiency.
• Oversaw daily store operations, including merchandising, cleanliness, team scheduling, and facility upkeep, to ensure a safe and welcoming environment.
• Assisted with administrative tasks, including licensee account management, transactions, and customer inquiries, supporting smooth business operations.

• Collaborated with management to oversee daily operations, ensuring efficiency in sales, service, and operational tasks.
• Trained and developed staff to deliver excellent customer service, up-selling additional services to enhance revenue.
• Maintained facility standards by overseeing cleanliness, safety procedures, and supply inventory.
• Assisted in recruitment efforts by identifying and training potential team members, fostering a high-performing, inclusive work environment.

• Trained new customer service associates with real-time assistance and process knowledge.

• Assisted four teams in their training period for a successful graduation, with a 95% success rate.

• Conducted team meetings and debrief sessions two times a week on highlighted issues. Provided timely feedback, and analyzed individual performances for over 80 employees.