Vish Rajeev
Vernon,BC
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Best western Premier
Vernon, BC
03.2025 - Current
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Addressed customer needs in a timely manner.
- Assisted guests at check-in, providing information on various services within hotel.
- Answered phones, responded to inquiries, and took messages.
- Stayed current on promotions, discounts, packages, and offers available at the hotel.
- Managed cash drawer responsibly throughout shift.
Front Desk Guest Service Agent
Sandman Hotel Groups
Vernon, BC
02.2022 - 11.2024
- Resolved customer complaints in an efficient and timely manner.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Utilized excellent customer service skills to ensure satisfaction of all customers.
- Reserved guest rooms over phone, in person and via computer for travelers and provided confirmations.
Early Childhood Educator
The Little Miracles Preschool
Vernon, BC
12.2023 - 08.2024
- Collaborated with parents and guardians to support children's learning and development at home and in the classroom.
- Observed children to record development.
- Managed classroom behavior using positive reinforcement and constructive feedback to promote a respectful learning environment.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Coustmer Service Desk/Cashier
Save on Foods
Kelowna, BC
11.2021 - 02.2022
- Handled customer complaints and concerns, escalating complex issues to direct supervisor for quick resolution.
- Operated cash register to accept various payments for selected merchandise and services.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Child and Youth Care Worker (Practicum)
Hume Elementary School
Nelson, BC
05.2021 - 08.2021
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Improved behavior by employing positive management strategies.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
Service Desk Associate
Save on Foods
Nelson, BC
06.2020 - 08.2021
- Managing the courtesy Desk as well as Lotto services.
- Assisting customers.
- Self Checkout operations.
- Grocery.
- Helping out E-Com department when needed.
- Doing returns Claims.
- Answering Phones.
Practicum Student (Support Worker)
Nelson Cares
Nelson, BC
01.2020 - 04.2020
- Helped clients develop coping mechanisms, technical abilities and job skills.
- Facilitated weekly group meetings, listened, offered compassion and supported members.
- Built strong and trusting connection with clients and their loved ones.
- Helping out support workers in their duties, such as assisting the clients while being outside for personal needs like shopping and money management.
- Engaged clients in activities aimed at promoting physical and mental stimulation.
- Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
Volunteered as Social Worker
House of Providence
Kerala, India
01.2018 - 02.2018
- Documented client social history, treatment and related information.
- Facilitated group sessions on topics such as parenting skills, anger management, life skills, and stress reduction.
- Collaborated with community agencies to offer clients additional support.
- Monitored and reported on client progress towards goals in care plans.
Education
Early Childhood Education
Okanagan Collage
Vernon, BC12-2023
Child And Youth Care
Selkirk College
Castlegar, BC06-2021
Skills
- Customer service
- Time management
- Problem solving
- Active listening
- Teamwork
- Decision-making
- Relationship building
- Coaching and mentoring
- Staff training
- Housekeeping
- Crisis management
- Problem-solving skills
- File management
Certification
- Health First AidCPR and First aid - Level C
References
Upon Request..
Timeline
Front Desk Agent
Best western Premier
03.2025 - Current
Early Childhood Educator
The Little Miracles Preschool
12.2023 - 08.2024
Front Desk Guest Service Agent
Sandman Hotel Groups
02.2022 - 11.2024
Coustmer Service Desk/Cashier
Save on Foods
11.2021 - 02.2022
Child and Youth Care Worker (Practicum)
Hume Elementary School
05.2021 - 08.2021
Service Desk Associate
Save on Foods
06.2020 - 08.2021
Practicum Student (Support Worker)
Nelson Cares
01.2020 - 04.2020
Volunteered as Social Worker
House of Providence
01.2018 - 02.2018
Early Childhood Education
Okanagan Collage
Child And Youth Care
Selkirk College
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