Visa Bathumalai
Woodbridge,Canada
Summary
Professional administrative specialist with comprehensive background in delivering efficient office support and customer service. Known for reliability and ability to adapt to changing needs, ensuring smooth office operations. Possesses strong organizational skills and collaborative mindset that fosters positive team environment.
Overview
6
6
years of professional experience
Work History
Committee Member
CNS
07.2021 - 07.2023
- Created unique event themes that boosted the quality of events.
- Coordinated multiple events for up to 150 attendees.
- Identified and booked location, sent RSVP's, conducted programs/games and catered food based on the occasion
- Oversaw logistics operations to guarantee punctual delivery of items including electronics, food, and cutlery.
Dental Receptionist
Kannan Dental Clinic
01.2022 - 06.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Helped patients complete necessary medical forms and documentation.
Store Associate
Spice Mart Grocery
05.2021 - 12.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Intern
Vinayaka Mission's Medical College & Hospital
08.2017 - 08.2018
- Gained extensive experience in scaling, filling, and extraction.
- Performed Radiography to give clear understanding of patient’s tooth concerns
- Experienced in giving Local Anesthesia, dental procedure preparation and documentation
- Reviewed patients oral health history and provided appropriate hygiene recommendations
- Managed dental equipment efficiently.
- Assisted postgraduate students and doctors during procedures.
- Expert in managing patient care across various age groups.
Education
Bachelor of Dental Surgery (Internship) -
Vinayaka Missions University
10.2018
Foundation in Science -
President College
06.2013
Form 3 and Form 5 (10th and 12th grade) -
SMDHMNA
12.2011
Skills
- Teamwork and collaboration
- Time management
- Organizational skills
- Phone and email etiquette
- Appointment scheduling
- Insurance billing
Languages
English
Professional Working
Malay
Native or Bilingual
Tamil
Native or Bilingual
Timeline
Dental Receptionist
Kannan Dental Clinic
01.2022 - 06.2022
Committee Member
CNS
07.2021 - 07.2023
Store Associate
Spice Mart Grocery
05.2021 - 12.2021
Intern
Vinayaka Mission's Medical College & Hospital
08.2017 - 08.2018
Foundation in Science -
President College
Form 3 and Form 5 (10th and 12th grade) -
SMDHMNA
Bachelor of Dental Surgery (Internship) -
Vinayaka Missions University
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