Summary
Overview
Work History
Education
Skills
Certification
Timeline
StoreManager

Virpal Kaur

Toronto,ON

Summary

Skilled Personal Support Worker with a extensive experience in medication administration and offering compassionate client care. Excelled in improving patient satisfaction through effective interpersonal communication and meticulous progress documentation. Demonstrated reliability and adaptability, enhancing client safety and fostering positive relationships.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Home Support Worker

UMS Healthcare
01.2024 - Current
  • Provide care and companionship for individuals and families during periods of incapacitation, convalescence or family disruption
  • Administer bedside and personal care to clients such as aid in ambulation, bathing, personal hygiene, and dressing and undressing
  • Plan and prepare meals and special diets, and feed or assist in feeding clients
  • May perform routine health-related duties such as changing non-sterile dressings, assisting in the administration of medications and collecting specimens under the general direction of home care agency supervisor or nurse
  • May perform routine housekeeping duties such as laundry, washing dishes and making beds.

Store Manager

Pizzaiolo Gourmet Pizza
11.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Personal Support Worker

Holland Christian Homes
04.2020 - 10.2023
  • Take patients' blood pressure, temperature and pulse, report or record fluid intake and output.
  • Observe patients' status and document patient care on charts; collect specimens such as urine, faeces or sputum.
  • Answer call signals supply and makebeds and maintain patients' room ,empty bed pans, bathe, dress and groom patients.
  • Serve meal trays, feed or assist in feeding of patients and assist patients with weigh, lift, turn, and position
  • Provide leisure activities for patients, accompany patients on outside recreational activities and perform other duties related to patient care and comfort
  • Administer, in emergency situations, first aid to injured or ill individuals within the scope of competencies.

Education

Health & Safety Management - Occupational Health And Safety

Lambton College
Sarnia, ON
07.2019

Bachelor Of Nursing - Nursing

Baba Farid University of Health Science La
Punjab, India
10.2017

Skills

  • Reliability and punctuality
  • Adaptable to change
  • Progress Documentation
  • Respect for privacy
  • Patient Care
  • Professional boundaries
  • Medication Administration
  • Client safety and first aid
  • Compassionate client care
  • Interpersonal Communication

Certification

First aid & CPR

WHIMS

Timeline

Home Support Worker

UMS Healthcare
01.2024 - Current

Store Manager

Pizzaiolo Gourmet Pizza
11.2023 - Current

Personal Support Worker

Holland Christian Homes
04.2020 - 10.2023

Health & Safety Management - Occupational Health And Safety

Lambton College

Bachelor Of Nursing - Nursing

Baba Farid University of Health Science La
Virpal Kaur