Vironika Nanda
WHITBY,ON
Summary
Knowledgeable support professional with experience assisting teachers in classrooms, between classes and during field trips. Devoted to student learning and safety. Always ready to step in and help with any need.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Advisor
Concentrix
Oshawa, Ontario
11.2022 - 05.2023
- Provided customers with information on products and services available.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Customer Service Representative
walmart
Ajax, Ontario
08.2021 - 08.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints promptly and efficiently.
- Developed strong relationships with customers by providing personalized assistance and support.
Early Childcare Assistant
Little ducklings Daycare and Playway
Chandigarh
01.2020 - 03.2021
- Enforced naptime policies while monitoring sleeping children throughout the day.
- Read stories to the children as part of an early literacy program.
- Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
- Provided support to lead teachers in developing lesson plans for activities and field trips.
- Helped maintain a clean environment by sanitizing toys and equipment regularly.
Academic Coordinator
Ganguly's Chemistry Academy
Chandigarh
01.2018 - 12.2019
- Scheduled classes, assignments, tests, events, conferences. according to established guidelines.
- Advised students on course selection options based on their individual needs and goals.
Education
Diploma in Project Management - Project Management
Lambton College
Sarnia, None03-2023
Master of Science - Forensic Science
Chandigarh University
India06-2018
Bachelor of Science - Zoology
Himachal Pradesh University
India06-2016
Skills
- Child supervision
- Lesson planning
- Health and safety
- Classroom management
- Product knowledge
- Sales techniques
- Technical troubleshooting
- Relationship building
- Student advising
- Class scheduling
- Data management
Certification
- certification in fingerprinting and digital forensics.
Languages
English
Professional
Hindi
Professional
French
Limited
Timeline
Sales Advisor
Concentrix
11.2022 - 05.2023
Customer Service Representative
walmart
08.2021 - 08.2022
Early Childcare Assistant
Little ducklings Daycare and Playway
01.2020 - 03.2021
Academic Coordinator
Ganguly's Chemistry Academy
01.2018 - 12.2019
Diploma in Project Management - Project Management
Lambton College
Master of Science - Forensic Science
Chandigarh University
Bachelor of Science - Zoology
Himachal Pradesh University