Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vironika Nanda

WHITBY,ON

Summary

Knowledgeable support professional with experience assisting teachers in classrooms, between classes and during field trips. Devoted to student learning and safety. Always ready to step in and help with any need.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Advisor

Concentrix
Oshawa, Ontario
11.2022 - 05.2023
  • Provided customers with information on products and services available.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Customer Service Representative

walmart
Ajax, Ontario
08.2021 - 08.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved customer complaints promptly and efficiently.
  • Developed strong relationships with customers by providing personalized assistance and support.

Early Childcare Assistant

Little ducklings Daycare and Playway
Chandigarh
01.2020 - 03.2021
  • Enforced naptime policies while monitoring sleeping children throughout the day.
  • Read stories to the children as part of an early literacy program.
  • Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
  • Provided support to lead teachers in developing lesson plans for activities and field trips.
  • Helped maintain a clean environment by sanitizing toys and equipment regularly.

Academic Coordinator

Ganguly's Chemistry Academy
Chandigarh
01.2018 - 12.2019
  • Scheduled classes, assignments, tests, events, conferences. according to established guidelines.
  • Advised students on course selection options based on their individual needs and goals.

Education

Diploma in Project Management - Project Management

Lambton College
Sarnia, None
03-2023

Master of Science - Forensic Science

Chandigarh University
India
06-2018

Bachelor of Science - Zoology

Himachal Pradesh University
India
06-2016

Skills

  • Child supervision
  • Lesson planning
  • Health and safety
  • Classroom management
  • Product knowledge
  • Sales techniques
  • Technical troubleshooting
  • Relationship building
  • Student advising
  • Class scheduling
  • Data management

Certification

  • certification in fingerprinting and digital forensics.

Languages

English
Professional
Hindi
Professional
French
Limited

Timeline

Sales Advisor

Concentrix
11.2022 - 05.2023

Customer Service Representative

walmart
08.2021 - 08.2022

Early Childcare Assistant

Little ducklings Daycare and Playway
01.2020 - 03.2021

Academic Coordinator

Ganguly's Chemistry Academy
01.2018 - 12.2019

Diploma in Project Management - Project Management

Lambton College

Master of Science - Forensic Science

Chandigarh University

Bachelor of Science - Zoology

Himachal Pradesh University
Vironika Nanda